High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Zealthy is a scam do not put your actual credit card information in their system use Zip or a one time use card. You will not get the medication but they will keep trying to charge you and they will not refund your 49.00 Don’t use them. All the 5 star reviews are bots
Response from ZealthyJun 7, 2024
Hey, there Natasha! We are so sorry to hear that you have not had the best experience using our services. We reviewed your account and see that you were told that you were not eligible for a refund as you had fully signed up for the program, worked with a Provider, and we ran your insurance to try and get your prescription approved. This is exactly what the $49 fee is for. We have made sure your account is canceled out so you will not be charged again. If there is anything further we can do please email [email protected] with the Subject Line "Trustpilot". Thank you!
SM
Susan M.
Stay away from Zealthy!
Stay away from Zealthy!
I had a Zealthy subscription for two months and received one shipment of medication. The first shipment was over ten days late. The second shipment never arrived. The only thing they were on time for was charging me a membership fee and medication fee.
Their customer service experience is very confusing because every time you send a message you get a response from a different person. The other people don't seem to be able to see your customer service history. Some parts of their site just take you in an endless loop.
Response from ZealthyJun 7, 2024
Hi Susan! We sincerely apologize for the trouble that caused you confusion. We checked the count of medications/orders forwarded to our pharmacy.
We would like to provide you with a breakdown of the medication transactions/events that have taken place from the date you signed up with Zealthy:
- Upon checking, we have forwarded 4 prescriptions in total.
- On May 2nd, this is the first order that was delivered to you last May 9, 2024, with the tracking number 1Z4Y77W4NT97390868 which costs $189.00.
- On May 28th. this is for the 2nd order, delivered by UPS with tracking number 1Z4Y77W40194204944 which costs $189.00. (This was refunded by mistake today.)
-The third charge of $189.00 was a duplicate transaction that shouldn't have been taken out from your account, so we refunded this amount and canceled the medication order associated with the charge.
- The 4th charge, $275.00 was for your medication and this charge had to be refunded since the medication order was canceled. It looks like we refunded the incorrect amount here. Instead of processing the refund for $275.00, we refunded the $189.00 (second order).
- To correct this, we have partially refunded $86.00 today, taken from the $275.00 charge.
Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account. Kindly don't hesitate to reach out if you have any questions or concerns. We are here to help every step of the way.
BC
Bryan C.
SCAM
SCAM! Use your Apple Credit Card or a Digital Credit Card Number if you still decide to try. With both options, you can delete the digital card number used or request a new one without waiting for a new card to arrive in the mail. Once you pay the $49.00, there is no way to blackout the process or cancel your account; the website keeps putting you into a loop and does not allow you to access your account screen in any way. Also, the negative reviews on this website (the non-invited / paid ones) are all correct and should be trusted!
Response from ZealthyJun 7, 2024
Hey Bryan! We sincerely apologize for the inconvenience that you have encountered. Upon checking, I noticed that there were 2 pending charges for the $49 that shouldn't be collected since we have already collected your first payment for your membership. We have voided the payment of the 2 pending charges for the $49 and we will be refunding the $49 that we have collected from you. Please note once refunded, please allow 5-7 business days depending on your bank's policy for the refund to appear in your account, and on top of that we may need to cancel your account effective immediately. Nonetheless, we will take your comments into account as we look for ways to improve our program.
DH
Dina H.
I like it so far
I like it so far! Nice customer service and doctors but the medication took longer than expected.
Response from ZealthyJun 7, 2024
Hi Dina! Thank you so much for your kind review! We’re happy to hear that you’re happy with our customer service and doctors. We apologize for any delay with your medication and appreciate your patience. Your feedback helps us improve, and we’re committed to making your experience even better. If you have any further concerns or need assistance, please don’t hesitate to reach out to us. We’re here to support you on your weight loss journey!
DW
Dana W.
I just wish u knew more of it and u ci…
I just wish u knew more of it and u ci ti ue to let me be of service. He is perfect. Just don’t what I want next. It’s all
Over the place with I 2!!-and il
Am feeling real
Imbalanced and I do t think I want to work this out. My betcho is perfect couldn’t get it in I had chancses around me button where. I’ll
Never dealt with thm
Again. Bee and always be this incredible guy test your soul
Response from ZealthyJun 7, 2024
Hey Dana! We appreciate your feedback. We would love to help you with any questions or concerns that you may have with us. You may need to email us at [email protected] with "TrustPilot" in the subject line or call us at (877) 870 - 0323 so we can work 1x1 together. We are here to help every step of the way.
DW
Dee W.
I would NOT join or order from this…
I would NOT join or order from this company, there are so many better options out there. I am so disappointed in this company. They shorted me on my medication then blamed me and refused to fix the problem. They charge you and don't deliver the full medication they agreed to do. Their service is absolutely horrible. I got the run around by so many different people both via messaging and on the phone.
Response from ZealthyJun 7, 2024
Hi there, Dee! We're sorry for the inconvenience you've experienced. To help us address this issue, please email us at [email protected] with "TrustPilot" in the subject line. Once we receive your email, we'll work to resolve the matter promptly.
BB
Brandon B.
It WORKS!!!
Was catious about using this to try to get some extra weight off me. Well after seeing the results of my sister I did it. The first week I could see a visible difference and going in to complete 2nd week and see a noticeable difference. I will be hitting the gym going into 3rd week to cut more off.. Highly recommend.
Response from ZealthyJun 6, 2024
Hey Brandon! We are thrilled to hear that you are losing the weight you want. This is awesome! Thank you so much for providing us with feedback on how your Zealthy experience is going and we look forward to helping you with your weight loss journey.
JE
Jen
They are a good choice.
They always respond when I reach out and are easy to work with.
Response from ZealthyJun 6, 2024
Hey Jen! We are so happy to hear that you are having such a great experience working 1x1 with our Zealthy Coordinators and Providers. This is exactly what we want to hear! We look forward to working with you in the future and wish you the best of luck on your journey.
