Elizabeth M.
I’m really glad I signed up
I’m really glad I signed up. It’s about the same costs as going to a medical spa but it gets delivered to your home!! . I’m so busy working that it was a great fit. I have lost close to 10lbs which is on target. The ONLY thing is my second month/batch was 2 weeks late bc of the demand but that’s ok. I just have to order sooner. My provider and staff are always available and respond quickly. My provider upped my dosage which costs a little more and I had been auto charged for the previous dosage. The refund was smooth and billing was smooth. I really like this alternative. I was worried at first but everyone has been real helpful and available.
Response from ZealthyJun 14, 2024
Thank you so much for taking the time to share your experience with us, Elizabeth! We are thrilled to hear that you are pleased with our weight loss program and that it has been a good fit for your busy schedule. Achieving close to a 10lb weight loss is fantastic progress, and we're glad to be a part of your journey towards better health. We apologize for the delay in your second month's shipment due to increased demand. We appreciate your understanding and will certainly take your feedback into account to improve our service and ensure timely deliveries going forward. It's great to hear that our provider and staff have been supportive and responsive to your needs, including adjusting your dosage smoothly. We aim to make your experience as seamless as possible, from billing to customer service, and we're pleased to hear that you found our refund process efficient. Thank you once again for choosing us as your partner in achieving your weight loss goals. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to continuing to support you on your wellness journey!