ZealthyReviews of getzealthy.com

Response from ZealthyAug 5, 2024

Hello again Debbie, we apologize for any confusion as we never wanted you to post your email but instead resend the email to our email address. We did some digging and saw that our team did not receive your email but another Coordinator did. We do see that we need additional information to locate your account. If you can please respond to our email with the requested information we would be more than happy to help you further. Thank you!

Response from ZealthyAug 4, 2024

Thank you so much for your feedback and for taking the time to leave us a review! We're delighted to hear that you've had a great experience with us. Your satisfaction is very important to us, and we’re always looking for ways to improve. If you have any suggestions or if there’s anything more we can do to earn that final star, please don’t hesitate to let us know. Wishing you continued success on your weight loss journey!

Response from ZealthyAug 4, 2024

Thank you so much for your fantastic review, Roxanne! We’re thrilled to hear that you’re having a positive experience with Zealthy. It’s wonderful to know that our team has been helpful and that you found the medication delivery prompt. Your satisfaction is our top priority, and we’re glad we could support you on your weight loss journey. If you need any further assistance or have any questions, please don’t hesitate to reach out!

Response from ZealthyAug 5, 2024

Hello Scott! We are so sorry to hear that you were charged for an order that you did not want. We reviewed your account and see that you were signed up for a Medication Subscription with us. These subscriptions are automatic and though your Weight Loss subscription was canceled out, your Medication was not which is why you were charged automatically. We also see that we did our best to have the pharmacy cancel the order but because we strive to get orders sent out ASAP to ensure you have your medication on time, the order was not able to be canceled. We greatly apologize for any inconvenience! We have made sure everything on your Zealthy account is canceled out, so there will be no future charges. If there is anything else we can do to help please email [email protected] with the Subject Line "Trustpilot" and we will do our best to help you further. Thank you, Scott!

Response from ZealthyAug 4, 2024

Hey James! Thank you so much for your fantastic review! We're delighted to hear about your success with your medication and your impressive 15 lbs weight loss in just a month. It's wonderful that you have found it easier to follow your diet plan without struggling. We appreciate your patience in the beginning, and we're glad we could help smooth out the bumps along the way. Your commitment and progress are truly inspiring. We're here to support you on your journey, and if you need any assistance with your refill or have any questions, please don't hesitate to reach out. Keep up the great work, and we look forward to celebrating more milestones with you!

Response from ZealthyAug 4, 2024

Thank you so much for your wonderful review, Jennifer! We're delighted to hear that you had a positive experience with Zealthy's client services. It's our goal to ensure that all your questions and concerns are addressed promptly and effectively. Your feedback means a lot to us and motivates us to continue delivering the best service possible. If you have any more questions or need further assistance, please don't hesitate to reach out.

Response from ZealthyAug 4, 2024

Hey Lisa! Thank you so much for your fantastic review. We're thrilled to hear that you found our process and pricing to be so beneficial. It's great to know that our service provided excellent value compared to other programs. We strive to offer an effective and affordable solution for our patients, and your feedback reaffirms our commitment. If you have any further questions or need assistance, feel free to reach out. We're here to help!

Response from ZealthyAug 4, 2024

Hi Vicky! Thank you so much for your wonderful review! We're thrilled to hear that we were able to address all your questions promptly and that your order arrived quickly. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have any more questions, feel free to reach out. Thanks again for your positive feedback!