Jewels
ALERT!!!!!! WARNING!!!!!!I decided to pay Zealthy for a GLP-1 in…
I decided to pay Zealthy for a GLP-1 in 3, 6 or 12 months intervals and have never received the full amount of medication that I paid for upfront. This is now three times they have shorted me on my medicine and they cannot seem to get it right. I have paid in full upfront while I wait for my GPL 1 medicine and every time it shows up it is only 10 mg when it should have been 40 mg and 60 mg. Keep your vials because you will need to send them a picture when they send you the incorrect amount if your GLP-1. I have been patient, but after a year of never getting the correct amount of medicine EVER, I’m sure you can all understand how frustrating this process has become! This is unacceptable business practices. I would stay far away from this company unless you have the money and time to spend in trying and trying and trying to get them to actually give you medicine you have already paid for. ALERT!!!! Please check the actual vial of medication to ensure it is the correct amount mg of medicine that you paid for!!!!!!
Response from ZealthyJan 14, 2026
Hi Jewels, we’re really sorry for how frustrating this has been. We understand your concern about paying upfront for longer plans and repeatedly receiving vials with a lower mg amount than what you were prescribed and expected. That’s understandably upsetting, and we apologize for the inconvenience and stress this has caused. This is not the experience we want for anyone, and your feedback is important to us so we can make this right. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you