ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
jon
No complaints so far. Received medication fast.
Response from ZealthyJan 19, 2026
Hi Jon, we’re so glad to hear your medication arrived quickly and that everything’s going smoothly! Thank you for sharing your experience. If you need any assistance, I can personally help you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you. Thank you.
Divagurl
I agree with everyone on here a complete SCAM!! They only want your money!! They billed my credit card repeatedly for over thousands and claimed they refunded me, which is complete rubbish because I have statements proving I’m still paying them for their bs company!! They charge you EVEN WHEN YOU CHANGE YOUR CC NUMBERS!!
Response from ZealthyJan 19, 2026
Hi there, we’re truly sorry to hear about your experience and understand how frustrating it must be to deal with repeated charges. We take concerns like yours seriously and want to help resolve this. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Marigrace V.
Provider was flexible with appointments
Response from ZealthyJan 19, 2026
Hi Marigrace, thank you for sharing this. We’re glad the flexibility with appointment scheduling made things easier for you. We appreciate you taking the time to leave your feedback. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Sherri S.
The information provided was straightforward. I double checked the information provided on AI and other sites to confirm it’s authenticity. And everything seemed to be on target. Once I placed my order, it arrived within three days from the East Coast to the West Coast.
Response from ZealthyJan 19, 2026
Hi Sherri, Thank you for sharing your experience! We’re glad the information felt clear and accurate, and that your order arrived quickly across the country. We appreciate you taking the time to verify everything and are happy it met your expectations. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
AARTJE K.
This company is a complete scam. I attempted to sign up for Zealthy, completed the intake questions, reviewed the brief profile, paid the $38 fee, and read the fine print stating I had 36 hours to cancel by contacting support. The problem started immediately. The site recommended semaglutide, even though I am already actively taking tirzepatide 2.5 mg. There was no option to select the medication I am currently on. Based on my own research, you should not switch between these medications without waiting weeks in between. When I attempted to proceed while selecting tirzepatide, the site would not allow me to move forward unless I chose semaglutide. I contacted support right away, included screenshots, and clearly stated in the subject line that I wanted to cancel—this was within hours, if not minutes, of signing up. I initially heard from someone named Bea, and I thought the issue would be resolved. Shortly after, another representative named Jen contacted me. I again explained the situation and reiterated that I wanted to cancel. Two weeks passed. Then I received an email from someone claiming to be my “care person,” followed by a phone call today where I was walked through the cancellation process—only to be told I was not eligible for a refund because I supposedly did not cancel within the 36-hour window. This is absurd and misleading. The platform forces users into a medication choice that may be unsafe, then hides behind technicalities to deny refunds. Avoid this company at all costs. Gimme is a far more reputable service. I will continue warning others to stay away from Zealthy.
Response from ZealthyJan 19, 2026
Hi there, we’re truly sorry for the frustration and stress this caused. We understand your concern about being prompted to select semaglutide despite already being on tirzepatide, your attempt to cancel immediately within the stated timeframe, and how upsetting it felt to later be told you weren’t eligible for a refund. That experience is not what we want for anyone, and we apologize for the confusion and how this was handled. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Julie
Im not interested in getting into this. Horrible experience & I will discontinue working with your company. I have asked for a link to cancel & of course crickets.
Response from ZealthyJan 19, 2026
Hi Julie, we’re truly sorry to hear how frustrating this has been. We understand that you’re trying to cancel and haven’t received the help or response you needed, and we apologize for that experience. That’s not how we want anyone to feel when working with us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Gay F.
I was denied the medication and requested a refund. Zealthy did not do this and I was charged $135 for membership the next month.
Response from ZealthyJan 19, 2026
Hi Gay, we’re really sorry for the frustration this caused. We understand how upsetting it is to be denied medication, request a refund, and then see a $135 membership charge the following month. That’s not the experience we want for anyone, and we apologize for the confusion and inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.
Laura M.
Good except for y’all charging me twice for my membership in one month that was not cool but other than that
Response from ZealthyJan 16, 2026
Hi Laura, we hear you and understand how frustrating it must have been to be charged twice for your membership in one month. We sincerely apologize for this issue and appreciate your patience as we work to make it right. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. Thank you.