ZealthyReviews of getzealthy.com

Signed up with the expectation that the monthly fee I was paying would include the meds and when I saw the option for insurance coverage, I went for it. Took them forever and lots of runaround for them to tell me I have "no prescription coverage" what? I have state workers insurance coverage, this is not correct. Just go through your doctor, you'll have less of a hassle. $135 per month doesn't get you anything. If you get your meds out of pocket, you will be paying close to $300 monthly.

Sensible and sane; professional. No complaints.

I am all for weight loss medication but I never completed the intake form so I've never even received medication. Apparently somewhere I signed up for a membership I cannot use and they charge you ridiculous prices. It's impossible to speak to someone about this because no one responds to texts or emails. They just want your money.

No communication. Can’t speak With anyone on the phone or get an answer why I paid $49 dollars yet I need to pay full price for the monthly cost of membership. I lost 49 dollars because I am afraid to let anything be charged on my account. A charge of $1,500 Was attempted several times. Thank God I locked my card. Poor business practice to not have live customer service. I am tempted to file with the BBB and leave a bad review on yelp and other sites. Hoping someone will reach out but it will probably an email again. 🤦‍♀️

Easy and helpful

I canceled the membership and was charged again months later. I reached out and never received a reply back requesting a refund. Very disappointed in the lack of customer service.

I wrote my first review in September. Here I am, another month in and another month of fighting to get the prescription that has been approved. It has now been 14 days since I requested a refill, 13 days since approval. I did have someone contact be by phone this time (although their ability to hear me conveniently stopped working after I had been put on hold). Supposedly the only pharmacy they work with is in Florida and has been impacted by a storm. I might be a little more understanding had I not fought for three weeks for my last refill but it seems to me like these records should be digital and could easily be sent to a different pharmacy. Something that seems like it should take a few additional days at most. Two weeks and still no update on even IF they plan to send anything. With the way they run their refills you cannot request any earlier to cover the inability to ship medication on time. In regards to the current prescription I’m waiting on, approved 10/7/24 via message and still unshipped. It says on my account that my next prescription is approved for March 5, 2025. I have pointed this out several times including on the phone, but it has been this way for two weeks and my dosage has not been updated. Along with this, I have commented several times on the complete lack of “coaching” that is stated to be part of the program and I am also paying for. I have literally received ZERO information on what foods to eat or avoid, no coaching on my diet or exercise and no support. I see others commenting on the coaching they have received but even after pointing this out it is completely non-existent for me. The app, which has always been glitchy, has now completely stopped working. Kicking myself for paying three months up front for something with a complete lack of support and no ability to actually ship things in a timely way.

The Zealthy team is simply amazing. Doesn’t matter when you have questions the team answers you. When ordered my second supply I had stated I was starting to feel cravings and after reviewing my chart the doctors decided to up the dosage.