ZealthyReviews of getzealthy.com

They sent my medication a month late and at the same time as the following months meds. Then they were unwilling to refund the order that was sent late. Ended up with no meds for one month and double the amount needed the next.

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Zealthy is a terrible irresponsible company! Please spend your money elsewhere. I enrolled over 2 months ago, and I have only received one shipment of medication. They make it sound like you will gets meds in a matter of days, but it was full month before I received my first dose. Very unfortunately, after I administered the first one, I dropped the bottle and it broke wasting all the medication. I wrote Zealthy, and they quickly responded that they would send a replacement free of charge. I was thrilled and so thankful. It has now been 6 weeks, and I have not received anything. Even without the extra bottle, it is way past time for my second refill. I was patient and asked several times what the delay was. I keep getting vague responses and the runaround. I have now requested a refund twice because I am tired of waiting and I do not trust that I will get any more medication, and now I am getting crickets. No one has answered me in 2 weeks. This is not acceptable! Please do yourself a favor and go somewhere else. There are plenty of companies doing this that care more about their customer.

Please do not waste your time or money on this company. They are happy to take your money and very first order then they will not respond to messages or help you with your healthcare questions or concerns. Messages are left without responses or they simply reply “someone will respond in 1-2 business days” but they never do. If you request an appointment with a “provider” you cannot get one. It’s just a random person on a video call in their basement who cannot help you or answer any of your questions and they are not a qualified healthcare professional.

I ordered a prescription on Oct 3rd. A couple weeks in I used the chat feature to ask if it had been shipped. Got a generic reply "no info yet" is all. Now, I've messaged them 3 more time plus an email. Nothing. Not one reply back. Not my prescription, no refund nothing. I promise you I have been professional so there would be no reason not to try and handle the situation on their end. I will adjust this review if I can actually get a hold of someone and get a refund but I believe this is a SCAM company. Stay away!! Many real companies out there to deal with. If they are a real business then their level of service is beyond bad. Either way, stay away!

The experience started off well, but they failed to send my third vial of medication. I kept getting passed around without clear answers. Despite paying in full, I didn’t receive the complete product as promised. Each time I asked for an update, I received the same unhelpful response. Eventually, I had to initiate a chargeback on my credit card for the missing vial. After that, they charged me an additional $135, and once again, when I reached out for clarification, they didn’t respond.

When I signed up I was getting emails everyday and they submitted the documents to my insurance provider which I got approved right away. Them I was asked to pay for the first 2 months and I did exactly that. Now as of today no more emails in regards to my prescription being sent out I messaged my team about this and no reply, it is not that hard to send my prescription out now I want my money back and will go to another company.

I haven’t lost anything yet