High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hello Cheyanne! Thank you so much for taking the time to let us know how your Zealthy experience is going. We are thrilled to hear that you are having such a pleasant experience working with the Zealthy team. We all appreciate your kind works and look forward to working 1x1 with you. Thank you again!!
TR
Tropics
If I could give them 20 negative review…
If I could give them 20 negative review I would do not give them your money they lie to you, they don't stand up to what they offer and they take your money before services are rendered and refuse to refund you let alone pick up the phones and in emails they are rude and when you do get someone on the phone they refuse to give you to a manager and say they aren't available for us to talk to they will call you within 2 to 3 business days and they never call!!! This company needs to be shut down.
Response from ZealthyNov 26, 2024
Hello, we are truly sorry to hear that you have had this experience working with our team. We want to get your account and all your contact with our team reviewed ASAP as this is not the experience you should be having while using our services. Please email our team directly at [email protected] with the subject line Trustpilot and we will be happy to help you further. Thank you!
CR
Carrie R.
ZEALTHY EMPTIED MY BANK ACCOUNT THIS…
ZEALTHY EMPTIED MY BANK ACCOUNT THIS MORNING !!! I CAN'T BELIEVE THIS HAPPENED TO ME. I DON'T DESERVE THIS. I CALLED MY BANK AND HOPEFULLY I GET MY MONEY BACK.
Response from ZealthyNov 25, 2024
Hey Carrie! We completely understand how frustrating unexpected charges can be. We are here to help! Please email us directly at [email protected] with the subject line Trustpilot, and our team will review the charge and see what options we have when it comes to a refund. We look forward to your email and helping resolve this issue. Thank you!!
TA
Tara
I have enjoyed working with the coaches…
I have enjoyed working with the coaches and using the fitness and nutrition plan. I went from XXL to a size 12 in a short time. I’m fitting larger very well. I’m working on my abs now.
Response from ZealthyNov 22, 2024
Congratulations Tara!! We are so proud of you and all your hard work. We are honored to be on this journey with you and are so happy to hear about all your success. Thank you so much for taking the time to let us know how your Zealthy experience is going. We are excited to work further with you and wish you all the best!
JD
Jared D.
I cannot say enough bad things about…
I cannot say enough bad things about Zealthy. I think that they are failing or slowly going out of business, because I cannot otherwise explain my experience. I signed up with Zealthy on 7/24 for semaglutide for $217 for the first month. They sent me a bottle and everything was fine. However, when it came time to get my second bottle I paid $446.00 for two months. However, the bottle that I received was again at the lowest dose. I wrote their team, who read it and forwarded it to the medical team, who just did not ever answer. I wrote again and received "I'm sorry" messages from 3 different customer service reps who forwarded me to the medical team again, who did nothing and now I have received a third bottle, again at the lowest possible dose. I wrote again, and was told my payment for two months was due again, so I stupidly paid, at which point shortly later I received, you guessed it! - a 4th bottle of the lowest possible does. I am pretty sure that the medical team never reads emails and just sends out these rubber stamp replies. Essentially, I have wasted almost $1100.00 on something I could have gotten from Hims or OrderlyMeds for half the cost. *UPDATE* - I was contacted by the Zealthy team and referred to their medical staff, who it turns out have incorrect records of the amount of medicine that they have sent to me. Their records show that the sent me a 20 ml vial when the pharmacy sent me a 4 ml vial. I have pictures that show it clearly. You would think that would solve the issue, but nope. They refuse to do anything, even contact the pharmacist. Do not waste your money. The only reason I gave them one star is that Trustpilot will not let me give zero stars.
Response from ZealthyNov 22, 2024
Hey Jared! We are so sorry to read that this issue has still not been resolved for you. We want to help ensure everything gets settled as quickly as possible for you. Please email our team directly at [email protected] with the subject line Trustpilot and our team will do everything they can to assist you with this order. Thank you!
KM
kam M.
A Comedy of Errors
After they refused to refund my $49 charged the SAME DAY, they continued to email/harass me! I went to my bank for a chargeback then they email me "we can't do a refund because you went to your bank" - say WHAT? I went to the bank BECAUSE Zealthy refused to do a refund! And they kept emailing me about the "support" being canceled on 11/15 but good till 12/15. HELLO. I HAVE my own doctor which is why I asked for a REFUND on support in the first place! At Zealthy, the left hand doesn't know what right hand is doing! Just AVOID
Response from ZealthyNov 22, 2024
Hi, we are very sorry about this. Our policy for refund provides that, if the patient did not complete their intakes, verify their identity, complete their onboarding process, no clinical notes are available and no provider has reached out to them. They are eligible for a refund of $49.
But, if they already completed everything and all the information is true in the portal they are no longer eligible for any refunds of the membership fee.
IR
Irina
Already lost weight week 1!!!
Already lost weight week 1!!!! Week 2 I’m down 7 lbs. a month in I’m
Down 10 lbs
Response from ZealthyNov 21, 2024
Sounds great! Thank you for trusting Zealthy! Should you have any
concerns, please don't hesitate to reach out to us. Have a great day!
MS
Michael S.
Be very careful
Be very careful. They say it's x amount of dollars then tell you later that it's just a membership fee and thr medication is not included. They also say no refunds. Complete scam. Terrible.
Response from ZealthyNov 22, 2024
Hey Michael! We are so sorry to hear about the confusion with how our weight loss program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee.
For further help please email [email protected] with the subject line Trustpilot and our team will be happy to assist you further. with this charge. Thank you!