ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Ebonae B.
The provider listened to my concerns, and gave me amazing advice.
Response from ZealthyJan 4, 2025
Hey Ebonae! We love hearing that our Provider was able to do such a great job helping you. Thank you so much for letting us be a part of your journey and we all look forward to working further with you.
Jason T.
This was a good program but a bit confusing on the payments. The coaches reach out but have not spoken with one yet.
Response from ZealthyJan 5, 2025
Hey Jason! Thank you for your 5-star review! We're glad you found the program helpful. We’re sorry to hear about the payment confusion and that you haven’t spoken to a coach yet. We’ll make sure to address this for you right away. Please let us know the best time for a coach to reach out so we can make sure you’re fully supported. We appreciate your feedback!
Madyson G.
Initially zealthy was great! But two months ago, I had an issue with my prescription and they have been no help at all. My CVS app says it needs new prior authorization from my provider. CVS said they reached out to my provider and no response. I frequently reached out over zealthy to follow up and the providers on there keep telling me “cvs was closed when they called.” This happened three times. I’m not sure why they keep calling after hours. It’s not been two months without my prescription I’ve called customer service and no one answered. Sent multiple messages on my portal, no answers. I want my money back for these two wasted months and my prescription! I’m so frustrated
Response from ZealthyJan 4, 2025
Hello Madyson! We are so sorry to hear that you are running into this issue with your order. We completely understand how frustrating and confusing this entire situation has to be for you. We want to review your account and get this issue resolved right away for you. Please email [email protected] with the subject line Trustpilot and our team will do everything we can to help you out. We look forward to your email!
Derrick M.
Will updated in a month
Response from ZealthyJan 3, 2025
Hey Derrick! We are so excited to hear that you have joined the Zealthy family. Thank you so much for taking the time to let us know that your journey so far is going great. We appreciate your feedback and we all look forward to working further with you.
Melisa
Easy to get access to medication
Response from ZealthyJan 2, 2025
Hey there Melisa, we are so happy to hear that things are going well with your order. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. Please email [email protected] with the subject line "Trustpilot-Lydia" so we can get additional feedback. We are always looking to improve and would love to get more information from you. Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.
monica D.
The app makes it very easy and user-friendly
Response from ZealthyJan 2, 2025
Hey there, Monica! We love hearing that you are enjoying using our app. We have focused on trying to make it as easy and beneficial to you as possible. We all appreciate your feedback and look forward to working further with you. Thank you and have a wonderful day!
customer
this is a great company helping people out
Response from ZealthyJan 2, 2025
Hello! Thank you so much for taking the time to review us and let us know how your Zealthy experience is going. We love hearing that our team is there when you need us. We all look forward to working with you in the future and wish you all the best!
Murali R.
There is a membership fee of $135 per month just to get access to buy the weight loss medication out-of-pocket. You pay additional $160 to $220 per month based on the weight loss medication you choose. The offer you see is for the membership and not for the out-of-pocket meds. The weight loss membership seems to be unnecessary and the services provided doesn't seem to reflect its worth. On the site it looks like they are selling the weight loss meds but primarily they are selling monthly membership without online cancel option. Feels like a scam! I am happy to pay one time processing fee but not never ending monthly subscription fee. I don't have such a subscription with my PCP. I like to cancel and find another subscription-less way to get the meds prescribed.
Response from ZealthyJan 2, 2025
Hey Murali! We are so sorry to hear that our program does not work for you. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. You can cancel your membership at any time under My Profile-Manage Membership. You can also email us directly at [email protected] with the subject line Trustpilot-Lydia and we can help you further. Thank you!