ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
MC
The support received is phenomenal and the results received with the medication are amazing.
Response from ZealthyJan 28, 2025
Hey MC! I love hearing that our team is there to support you and that you are seeing the results you want. Nothing is better than having a team alongside you as you battle your weight loss journey. Thank you so much for your feedback and we all look forward to helping you further!
Kerly
Their customer service is second to none. Very helpful, responsive, patient, insightful all around professional.. they reply back quickly. I had an issue with a payment and within 24hrs I had 3 different reps contact me to make sure everything was solved they overall exceeded my expectation
Response from ZealthyJan 28, 2025
Hey Kerly! Thank you so much for your kind review. We greatly appreciate you taking time out of your day to provide feedback on how working with our team has been for you. I love hearing that if you need something, we are there for you. We are all excited to have you as part of our program and more importantly the Zealthy family. Have a wonderful day!
Angel Reyes M.
Please don't even try. They claim is $39 first month but then they carge $39 plus $279. Total SCAM. I never approved it because they asked for a picture of my ID and I never send it.
Response from ZealthyJan 28, 2025
Hey Angel! I am so sorry to hear there was confusion regarding our program and you were charged more than you were expecting to pay. I have checked your account and see that during sign-up you used Vouched to verify your ID. I am happy to say that our team was able to get your order canceled and refunded. You will see $279 back on your card within the next 5-7 business days at most. If there is anything else we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Steve B.
Very confusing communication, multiple emails and texts from multiple people, very unclear on what my initial $149 was for, membership or medicine, i thought it was for medicine turns out it was membership, as soon as I paid $149 I received many messages advertising $39 sign up, why didn't I get $39 to start, plus a lot of bait n switch go
Response from ZealthyJan 28, 2025
Hey Steve! I would love to review your $149 charge and provide you with more information on exactly what you paid for. Please email me directly at [email protected] with the subject line "Trustpilot-Lydia." Once I get your email I can help you further and help ensure you are on the right path. I look forward to working 1x1 with you!
Veronica B.
I haven't had any problems with this company. If I have a question they respond back quickly.
Response from ZealthyJan 28, 2025
Hey Veronica! I love hearing that when you need us, we are there. We are all excited to have you as part of the Zealthy family and can not wait to help you achieve your goal. Thank you for your feedback Veronica and have a wonderful day!
James
Always helpful information and people are great to work with
Response from ZealthyJan 28, 2025
Hey James! Thank you so much for taking time out of your day to provide feedback on how using our program has been for you. I am thrilled to hear that you are having a swell time working with the Zealthy team. We all look forward to working further with you and wish you all the best!
Audry G.
Zealthy has horrible customer service. That are real quick at charging you but not quick about refunding your money when you no longer have a subscription with them anymore and never received any of their product.
Response from ZealthyJan 27, 2025
Hello Audry! I am so sorry to hear that you are feeling this way after signing up for our program. I do understand by looking at your account that you are waiting on a refund for an order. I have checked with the pharmacy and am happy to say that the order is canceled. I have refunded you in full for this order. Please expect to see $670 right back on the same card charged within the next 5-7 business days at most. If there is anything else I can do to help please let me know. I am here for you!
lyndie C.
Do not buy into to this, they tell you for a trial it’s 39.00. That’s just for membership, then they give you all these prices after they charge your card. No where did I consent to my card being charged. They are a rip off, and it’s also so convenient the money is no refunds . Beware
Response from ZealthyJan 27, 2025
Hello again Lyndie! I want to help you with this charge. If you have not already please email me directly at [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help. Thank you!