ZealthyReviews of getzealthy.com

Response from ZealthyJan 30, 2025

Hey Gena! I sincerely apologize for the inconvenience that you have experienced with us. Upon thoroughly checking, there was a subscription for your order on top of the membership subscription which led to you being billed for the same price. I have noticed as well that you have disputed the charge for the renewal in December. Please know if you have any questions about your dispute, you may need to call your financial institution about it. In addition, the subscription for your order is already canceled as well as your account. Rest assured there won't be any other future charges. If you have any other questions or concerns about our program, please feel free to call us at 877-870-0323 or email us at [email protected] with the Subject being TrustPilot-Jaz. Thank you for considering Zealthy and we extend our best wishes as you continue your health journey.

Response from ZealthyJan 30, 2025

Hey there, Laura! I sincerely apologize for the misunderstanding that you have experienced with Zealthy. I would like to inform you that our products may vary depending on their quantity. I have noticed that you have requested a higher quantity which led you to pay for a higher price.  In addition, your account is already canceled to prevent any other future charges. Please let me know the best way to reach you or feel free to contact us directly at 877-870-0323 or email us at [email protected] with the Subject being TrustPilot-Jaz. We want to make sure you get the support you need. If we can turn this around for you, we’d appreciate it if you could update your review. Looking forward to helping you!

Response from ZealthyJan 30, 2025

Hello Henry! I sincerely apologize that you've had a horrible experience with our services. I have thoroughly reviewed your account and I have noticed that you have paid for a 6-month membership and some months were unused. I would gladly refund you for the months that were not used which costs $300. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account. In addition, I have noticed that all of your orders were correct, and your account with us is already scheduled for cancellation which will expire or end on February 16, 2025. Rest assured there won't be any other future charges on your account. If you have any other questions or concerns with our program, feel free to call 877-870-0323 or email us at [email protected] with the Subject being TrustPilot-Jaz. We're hoping to hear from you!

Response from ZealthyJan 30, 2025

Hey Karen! Thank you so much for taking the time to provide us feedback on how working with us has been for you. I am thrilled to hear that working with our team has been so wonderful and that when you need us we are there for you. We all look forward to being alongside you on your journey and wish you all the best.

Response from ZealthyJan 30, 2025

Hello Elena! I sincerely apologize to hear about your experience. We truly value you and want to make things better. Our team is here to help, and I’d love to personally assist you in resolving any issues you’ve faced. I have noticed that your order was already delivered last 1/21/2025. Please let me know the best way to reach you or feel free to contact us directly at 877-870-0323 or you can email us at [email protected] with the Subject being TrustPilot-Jaz. We want to make sure you get the support you need. If we can turn this around for you, we’d appreciate it if you could update your review. Looking forward to helping you!

Response from ZealthyJan 30, 2025

Hi there, Lisa! Thank you so much for your kind words! We're thrilled to hear that you're close to reaching your goal. Our team is always here to support you, and we’re glad we could be a part of your journey. Keep up the great work!

Response from ZealthyJan 30, 2025

Hello Crystal, I am truly saddened to read your review and hear that you are feeling this way after using our services. I will be reviewing your account to see where and who can improve to ensure that future patient interactions are not the same as yours.  Pricing should be the same month unless you receive a dosage change or the pharmacy changes the price of your prescription. Looking over your account, you had two different orders which is why you had different order amounts.  I have removed the only card on file from your account, for your peace of mind.  If there is anything ever we can do to help please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJan 30, 2025

Hey Andrea! I sincerely apologize for the misunderstanding that you experienced with Zealthy. I would like to inform you that our prices may vary with the quantity of your preferred order. Also, membership and order charges are two separate payments. In addition, your account with us is already canceled. Rest assured there won't be any other future charges. Please let us know if you have any other questions or concerns regarding our program. Thank you for considering Zealthy and we extend our best wishes as you continue your health journey!