ZealthyReviews of getzealthy.com

Response from ZealthyJan 31, 2025

Hello Danielle! I sincerely apologize for the delay in shipment of your order. I have checked, and your order has been escalated to our designated team. They will be reaching out to you about an update on your order. Also, if you have any other questions or concerns, feel free to reach out in our messaging thread in your portal, email us at [email protected], or call us at 877-870-0323 for immediate response. If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!

Response from ZealthyJan 31, 2025

Thank you for your 5-star review! We're glad to hear that getting your medication was easy and that our team responded quickly. Your feedback means a lot to us! Let us know if you ever need anything.

Response from ZealthyJan 31, 2025

Hey there, Rachel! I sincerely apologize for any inconvenience that you have experienced. Upon checking, your account with us has already been canceled since last July. Also, there was a 3-month subscription for your order that led to being renewed every 3 months. Please know that I have canceled the subscription effective immediately to prevent any other future charges.  If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!

Response from ZealthyJan 30, 2025

Hey there Kisha, we are so happy to hear that things are going so well. This is exactly what we want to hear! We would love to turn your 4-star review into a 5-star review. We are always looking to improve and would love to get more information from you. Please email [email protected] with the subject line "Trustpilot-Lydia".  Thank you again for letting us know how your Zealthy experience is going so far. We greatly appreciate it and look forward to working 1x1 with you in the future.

Response from ZealthyJan 30, 2025

Hey Sandy! I am so sorry to hear that you are having such trouble with your order. I completely understand wanting some a discount for the delay and I am here to help. Please feel free to email [email protected] with the subject line "Trustpilot-Lydia" and I will be there to help!

Response from ZealthyJan 31, 2025

Hello Nas! I sincerely apologize for the inconvenience that you have experienced. You may unsubscribe from the emails that you have received from us. As for the charges for your order, it was already disputed, and the other charge was already refunded. We apologize for the trouble and we would be happy if there is anything that we can help you with.

Response from ZealthyJan 31, 2025

Hello Chris! I sincerely apologize for the trouble that you experienced with the program. I have noticed that your order is good for 3 months. Please know on the 3rd week of your last month you may need to order your refill either a monthly supply or another 3 months supply.  In addition, your account with us is already canceled. Rest assured there won't be any other future charges. If you would reconsider reactivating your account you may use this link: https://app.getzealthy.com/patient-portal/profile?page=home  Please feel free to reach out if you have any other questions or concerns. You may email us at [email protected] with the Subject being TrustPilot-Jaz or call us at 877-870-0323 for immediate response. Thank you for considering Zealthy and we extend our best wishes as you continue your health journey.

Response from ZealthyJan 30, 2025

Hello Marci! I sincerely apologize for the inconvenience that you have experienced. Upon thoroughly checking on your account, I noticed that your account was renewed last July and there were no services rendered. I am happy to refund back the renewal charge of your membership last July which costs $135. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account.  In addition, your account has already been canceled. Rest assured that there won't be any other future charges. If you have any other questions or concerns, please feel free to call us at 877-870-0323 or email us at [email protected] with the Subject being TrustPilot-Jaz. Thank you for considering Zealthy and we extend our best wishes as you continue your health journey.