ZealthyReviews of getzealthy.com

Response from ZealthyJan 31, 2025

Hello Diedre! I sincerely apologize you were unsatisfied with our program. Upon thoroughly checking, you have requested ahead of time to cancel your account, but unfortunately, you were still billed for the membership in September. I am happy to inform you that we will be refunding the charge from your September membership which is $135. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account.  In addition, your account is already been canceled. Rest assured there won't be any other future charges. If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!

Response from ZealthyJan 31, 2025

Thank you so much for sharing your journey, Christie! Losing 50 pounds in six months is an incredible achievement, and we’re pleased to be part of your success. It’s amazing to hear how Zealthy and your diet and water intake helped you reach your goals. Keep up the great work, and we’re always here to support you!

Response from ZealthyJan 31, 2025

Thank you for your 5-star review, Karen! We're glad you had a good experience. Everyone’s weight loss journey is different, and sometimes it takes time to see results. If you have any concerns or need support, our team is here to help. Feel free to reach out!

Response from ZealthyJan 31, 2025

Hello there! We are sorry you have to experience all those troubles. We would like to check on your account further and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!

Response from ZealthyJan 31, 2025

Thank you so much for your kind words, Mary! We're so happy to hear that you had a great experience and got amazing results. Losing 40 lbs is a huge achievement—congratulations! We appreciate your recommendation and are grateful to be part of your journey. Keep up the great work!

Response from ZealthyJan 31, 2025

Hey Lindsay! We're really sorry to hear about your experience. That’s not the level of service we aim for, and we want to make things right for you. I have noticed that you were already refunded for the charge for your order that wasn't delivered. Upon thoroughly checking, I am happy to refund back the renewal of your membership for October which costs $135 since there were no services rendered. Please allow 5-7 business days depending on your bank's policy for the refund to appear in your account. Please know that your account is already canceled. Rest assured there won't be any other future charges. If we can turn things around for you, we’d truly appreciate an updated review. Looking forward to making this right!

Response from ZealthyJan 31, 2025

Hello there, I am so sorry to hear that you have had such trouble with your account. I would like to review your account to see where things went wrong and to see who and where we can improve. I would also like to help you directly with any trouble you still may be having. Please email me directly at [email protected] with the subject line "Truspilot-Lydia" and I will be there to help. Thank you!

Response from ZealthyJan 31, 2025

Hello there, Judith! I sincerely apologize that you were unsatisfied with your last order. Please know that your account is already been canceled to prevent any other future charges. Our team already refunded you two months of your previous membership charges and voided the last membership that was supposed to be charged last October.  If there’s anything we can do to make things right, please let us know. We’d love the chance to improve your experience. If we’re able to resolve this for you, we’d truly appreciate it if you could update your review. Looking forward to your response!