ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zealthy reviews

5,549 approved reviews, newest moderated first

Maria S.
Mar 20, 2025
This is the worst company
This is the worst company. I was charged $2569.00 for a three month supply of medication. That was 3 weeks ago. I have left multiple voicemails, multiple emails; still no one has responded or called me back. Then every other day they try to charge my account for the same price. I’m still waiting for a full refund or my medication.
Response from ZealthyMar 21, 2025
Hello Maria! I am so sorry to hear that you have not received an update from our team at the time of this review. I do see that our team has refunded the $2569 charge as of 03/20. The refund can take 5-7 business days at most to post back to your card. If there is anything else we can do to help please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Marlene J.
Mar 19, 2025
So easy to work with
So easy to work with
Response from ZealthyMar 19, 2025
Hi Marlene, Thank you for reaching out. I’d be happy to assist you! Could you please provide a little more detail about your concern? Are you looking for pricing options, assistance programs, or alternative medications? I want to make sure I provide you with the best possible support. Looking forward to your response! Best regards, Rudy Zealthy Care Coordinator
Ferdinamd
Mar 19, 2025
It's been more than 4 months of emails
It's been more than 4 months of emails and text messages to Zealthy, asking them to cancel my account and still no one has responded. There is no customer service phone number existing. Try to google search zealthy customer service phone number, and you will see what I mean.
Response from ZealthyMar 20, 2025
Hello Ferdinamd! I am so sorry to hear that you are having a hard time getting a hold of us. You can find our contact information on our site: https://www.getzealthy.com/contactus. You can also cancel your membership with us on your end under the My Profile - Manage Membership section. Our team has responded to the emails you sent on, 3/19/2025. I have confirmed that your account was canceled as of Mar 17, 2025, and all pending charges have been voided out. If there is anything further I can do to help please feel free to email us back, or call us at 1-877-870-0323. Thank you!
R G.
Mar 19, 2025
Weight Loss Support
Quick responses from support team and quality medication from an FDA backed facility delivered to my door. Will continue to receive treatment from Zealthy, as it has exceeded my expectations.
Response from ZealthyMar 19, 2025
Hello! Thank you so much for taking time out of your day to provide feedback on how using our services has been for you. I am thrilled to hear that you are having such a great experience. I completely agree that having medication sent right to your home is the easiest and nicest way to go. We are all excited to be on this journey with you and wish you all the best!
Unhappy
Mar 19, 2025
These people took my $600 out of my…
These people took my $600 out of my account unauthorized after missing 4 consecutive doctors visits (THEY MISSED) and with no consultation or request for more meds!! This company is the worst!! I’m on a 20 minute hold with them now. Choose another company or stay overweight This was a terrible decision
Response from ZealthyMar 20, 2025
Hey! I am so sorry to read your review and hear that you are receiving these charges and that your provider has missed your appointment. I want to get your account reviewed right away as well as look into these charges. Please email [email protected] with the subject line "Trustpilot-Lydia" and I will do everything I can to help you out. Thank you!
Shelley P.
Mar 19, 2025
Complete scam!!
Do not get scammed by this company like I did! Unfortunately I fell for the fake positive reviews and purchased a membership and one month of medication for $149. After some shady exchanges I looked more into the company and realized this was all a scam. I cancelled my membership and the same day they charged my card $249. After inquiring about it they told me they sent off another prescription (two weeks after the first prescription) which was not communicated to me prior and I never authorized. I have demanded a refund multiple times and I’ve gotten no response. Altogether they took $400 from me for absolutely nothing!
Response from ZealthyMar 20, 2025
Hello Shelley! I am so sorry to hear that you are not having the experience we hope all our patients are having while using our services. I want to help you, review your account and hopefully turn your experience around. Please feel free to email [email protected] with the Subject Line "TrustPilot" and I will be there for you. Thank you!
Lauren K.
Mar 19, 2025
Doctor no-showed appointment
I had a virtual appt and the doctor never answered or showed up. I reached out to reschedule and I haven’t heard anything back. It also takes forever for someone to get back to you if you have a question or a health concern. It’s also extremely expensive compared to some other companies that provide the same treatments.
Response from ZealthyMar 20, 2025
Hello Lauren! I am so sorry to hear that your Provider missed your appointment last month. If you have not been able to speak to your provider through the messing board please make sure to schedule a new appointment here: https://app.getzealthy.com/patient-portal/visit/schedule-visit. You can also call us at 1-877-870-0323 and our team can help schedule the appointment for you. We appreciate your feedback and want to assure you that we do our best to provide the lowest prices with the best products. If there is anything our team can do to help please feel free to call us, message us or email us at [email protected]. Thank you!
Chris
Mar 19, 2025
Avoid this Scam at all costs
First of all they practice in false advertising. The ad they have claims one medication, victoza, at a price as low as $25.00 a month. You have to pay to get to where you can see what meds they do offer and victoza is not even one of them. The closest price point to that $25.00 is $151.00, on tip of the $135.00 a month to have access to anything. They claim a 6 month money back guarantee but only if you order something not if you pay the "membership" fee to gain access to the website. I advise everyone to stay away from this group of liar and thieves, To your reply: not only did you not offer the advertised price you did not even offer the advertised medication. Then you refuse to even give me back the money, for the membership I had to buy to find out your advertising was completely false.
Response from ZealthyMar 20, 2025
Hello Chris! I am so sorry to hear that we were not able to help you and would like the opportunity to help you further. Please feel free to email me directly, if you have not already.

ZealthyReviews of getzealthy.com

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