ZealthyReviews of getzealthy.com

The product didn’t work for me and I had numerous problems with the app notifications. I didn’t fill out the forms to reorder my medication but was charged anyway. I contacted them to cancel and then when charged again the provided me a new link to use your cancel. They refused to reimburse me the $670 for the medication I never received or the 2 months of service at $130 each I didn’t use past the 1st quarter. I tried to dispute the charge with them and never got a response. The app just shows they can’t communicate because I don’t have an active account. I finally found a phone number my credit card company provided but that number is disconnected. I now hear them advertising on the radio under several different names.

The treatment provider is great. As for the rest of my interactions I would rate them from fair to poor. Non-responsive in spite of repeated requests. The doctor by contrast was very responsive

So far, so good. The portal can be a little confusing though

The coordinators and care providers give mixed advice. Nobody is on the same page. I submitted a refill request. 3 days later, they want me to fill out again again BUT 3 days later is when my refill should have been FILLED. 😒 I'm going to switch to orderly meds.com. it's only $199/month. Zealthy is charging $289/month for meds plus $139/month for membership fee.

Run!!!Stay away from this site!!soon as you put in your payment information they instantly charge you $39 dollars without permission. Customer service is non existent. I’m glad I didn’t go any further with these scam artists!!!

I started with them on February 18, I did my first month of injections and advised them that there is no way I have enough medication in vial to last 8 more weeks, prepaid for 3 months. Pharmacy called me and while on phone with them they had me send pictures of medication removed from bottle in syringe, showed I had 100 units left in bottle, enough for 4 weeks not 8. They did absolutely nothing to make this right. I sent a message telling them I wanted to cancel membership and wanted a refund for membership. No response at all! Horrible customer service. In regards to the reply to my review. I’ve received multiple messages advised me that they will not be refunding my 2 months of membership due to already received my medication ( mind you not enough medication for the 3 months I paid for ) so if ya ask me I was scammed, if they wanted to make this right they could, they just choose not to.

COMPLETE SCAM! Completely misleading on price so I began the process and never finished verifying my ID. I then cancel and was still charged. I reached out to them about it and was told I’d get a refund. Never heard back after a few days so I called again and had to leave a message. They never called back to I emailed and was told I would not get a refund and my cancellation wasn’t processed so I had an extra month. Worst service ever. Edit for reply. You want to help me then return the money you should not have charged me

**Update per the reply from Zealthy: Lies. I have been in contact with customer support and every time they say the $39 fee is non refundable ≈============ Horrible business practices. Do not use them they charged me $39 fee for intake and setup. I didn't even order when I saw their prices. So I canceled and did not order and did not set up an appointment with the doctor. I requested a refund within the hour and they said no.