ZealthyReviews of getzealthy.com

I was scammed! This company makes you go through unnecessary hoops to get a refund. I immediately changed my mind after signing up due to additional costs I was not prepared to pay. I contacted customer service to notify and request they reverse my acct (same day). It’s been 2 weeks, several more phone calls, and emails- still NO REFUND! Highly dissatisfied! Not a good company! They don’t honor their word! It’s a scam!

First they charge me $59 for trial month. and prescriber the wrong medication. I keep telling them need other one after going back and forth so many time for almost week they change my prescrption. Then when I change my plan they did not update it. Customer service never respond, they never had full information every time they keep texting me update the payment and plan which did multiple time. and when they finally update in your system they increase the price of plan from $645 to $1089 which is included force and menatory membership fee on$250.

I absolutely love the extra coaching , meal and exercise plan they are all very useful. The frustrating part is the billing.

Quick responses and quick shipment of meds.

I just got scammed by these guys. They advertised a price with no insurance. I paid the $39 then they send me a follow up email asking me if I had insurance I said yes but I wasn’t going to use it. I got a email from them saying sorry we cannot provide the service for people with Medicare. I told him I had no intention of using my Medicare I want her just to pay. They sent me a link to their standard legal explanation as to why I cannot proceed. This is a total scam. I would not trust this place at all. I’m going to the Better Business Bureau just be aware this place is a scam.

This company is totally and utterly disorganized. I joined their service 7 weeks ago and was prescribed medication and charged for a 3-months supply plus care coordination for 3 months. I am yet to receive any medication or care. Support is horrible and does not give meaningful advice or responses. They just say that the pharmacy is on back order! This is the most unprofessional "medical company" I have ordered from. I will be requesting a full refund immediately!!

I got the $39 membership in December of 2024. I wanted to let my insurance pay for the prescriptions, and let the Coach know that. I expressed that I could not afford to pay out of pocket for prescriptions, and if my insurance didn’t approve me, I wanted to cancel the membership. I got a message saying that I was approve, so I called CVS to see if the prescription was ready, and was told that I would have to pay $500. I contacted the coach and was told to wait, they were still waiting on my insurance to respond. I have contacted them through the app (which they say could be 2-3 days) and through email and have not heard from anyone yet. I have been charged over $130 every month and it’s March, but have not received a refund, a response, not any prescriptions. So I still haven’t received a response through the Zealthy app even though it’s been since March 7th when I sent the last one, but Zealthy can reply through Trustpilot! However, the reply insinuates that I am confused or undecided about what I want to do. I have sent messages and clearly stated that I wanted a refund because I paid the initial fee in December 2024 thinking that Zealthy would be able to get my prescription approved through my insurance company. It’s April now and apparently Zealthy has not been able to accomplish that. If the insurance company is not responding or is refusing to cover the prescriptions, then respond and tell me that, instead of continuing to charge my bank account knowing that you can’t help me. I have canceled my membership through the app and would like a refund of the January and February membership fees, since I have not received the service paid for.

This company is great. They have helped me reach goals that I thought could never happen.