ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Natalie M.
Quick medicine delivery and quick response time
Response from ZealthyMar 28, 2025
Hey Natalie! Thank you so much for taking the time to provide feedback on how using our services has been for you. I am thrilled to hear that our team has been there when you needed us. Also, that your order arrived quickly. That is always the best! Thank you again, Natalie and we all look forward to working further with you.
Gabrielle C.
The best of the best. I'm very happy with them. Great service
Response from ZealthyMar 27, 2025
Hey Gabrielle! Thank you so much for your kind feedback. I am thrilled to hear that you are having such a great experience working with our team and using our program. We are excited to be on this journey and wish you all the best!
Keyda I.
DO NOT use this it is a ripoff they make you think your paying for the medication and it is just for a membership and the medication is still high I request a refund about 10 minutes after I realize this was not for the medication and they are trying to keep my money after doing nothing this is a scam
Response from ZealthyMar 27, 2025
Hello Keyda! I am so sorry to hear there was confusion about how our program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and, if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership or GLP medication, which comes at a separate fee. If are out team has not helped you yet, please feel free to reach out to me. You can do so by emailing [email protected] with the subject line "Trustpilot-Lydia and I will be there to assist you.
Sarah A.
Totally misleading, they advertise $39 for the first non but that’s just the “membership” fee. Then when trying to contact customer service nobody answers the phone or numerous emails I’ve sent. When you click on the “contact us” link it takes you to a page that’s GONE.
Response from ZealthyMar 27, 2025
Hey Sarah! I am so sorry to hear that there was confusion about how our program works and that you are having a hard time getting a hold of us. You are able to email [email protected], message us in the portal or call us at (877)870-0323. I see you have canceled your membership and are no longer moving forward. I am happy to refund the first month membership fee. You are going to see $39 back on your card within the next 5-7 business days. If there is anything else I can do to help, please feel free to reach out.
Customer in I.
Quick response to all my questions/needs.
Response from ZealthyMar 27, 2025
Hey! Thank you so much for taking time our of your day to provide feedback on how using our services has been for you. I am thrilled to hear that you are having such a great experience and that our team is there when you need us. Thank you again, and we wish you all the best!
Satisfied
The discretion used to handle my products
Response from ZealthyMar 27, 2025
Hello! I am thrilled to hear that our team has made your experience so great and exactly what you needed. We are here for you. We all look forward to working with you and wish you all the best!
David G.
I cannot order if under 25 days on my plan because of forced renewal. I didn't have $189 and another $129 lying around then. Cannot pay both at the same time. Zealthy couldn't combine subscriptions from 2 accounts, so a problem losing $189.... Switched to Mochi and then Found due to high cost, both of which are cheaper and much easier to deal with.
Response from ZealthyMar 27, 2025
Hello David! I am so sorry to hear that you did not have the best experience using our services or being a part of our program. We do provide bundles that include membership and medication in one charge per month, a 3-month supply of medication/membership, and lastly, the medication and membership being charged separately for those who want it broken up. Again, I am so sorry that our services did not work for you. If there is anything I can do to help, please feel free to email [email protected] with the subject line "Trustpilot-Lydia"and I will be there to help.
jess B.
As someone who works in customer service, I understand that not every process goes perfectly—but this was beyond unacceptable. I signed up for one month of medication, but was charged for three months—over $600—despite clearly stating my preference. Even worse, the medication never arrived. It was sent back to their facility, and for over two months, I received no refund, no reshipment, and no actual help. I sent nearly 20 emails trying to get answers. Instead of support, I was met with silence, excuses, and a complete lack of care or accountability. The only resolution came when I finally had to dispute the charge through my bank. The lack of professionalism, communication, and basic customer respect from Zealthy is shocking. I would highly recommend trying a company like Hers instead—my experience with them was night and day in comparison.
Response from ZealthyMar 27, 2025
Hello Jess! I am truly sorry to hear that you have had this experience while working with our team and using our program. Our team absolutely should be responding to any reach out from our patients within 1-2 business days at most. I would like to review your account in depth to see where we can improve. Please feel free to email me directly at [email protected] with the subject line "Trustpilot-Lydia". Thank you!