Shelby S.
They become unresponsive after you pay
I will not share personal information on a public forum, as requested by your response. I have canceled my account. Your app is a disaster. You have multiple people responding to the same question with different answers. I have had nothing but challenges since my first refill request. Stop replying. I will not come back. Faster to resolve refill issues this time around. New update: I was charged twice for my most recent prescription. Once on the 21st which was an auto charge and then once today when I requested my third refill. I gave also replied to the email stated in this response with zero replies in a week Final update: Received my refill. There are still a few remaining questions about how to order again without 2+ weeks of back and forth. They become unresponsive after you pay. Won't refill or provide updates. Currently waiting on a refill update that has been in progress for two weeks. As soon as they received my payment they stopped responding. Go elsewhere. Update 1: There are technical issues they are working through. Issues are not resolved. Update 2: Emailed screenshots as requested. No response. Was updated in the portal message center that they have received my request and are escalating. This has been the same response for weeks now. Update 3: Received a response to my email. I received an update that the technical issue is resolved. They provided a small refund for the issues. I will update my review once I have a tracking link for my refill.
Response from ZealthyApr 25, 2025
Hello there, We appreciate you reaching out to us. To assist you more effectively, please provide the following details: - Full Name - Date of Birth - Phone Number - Email Address - Full Address Sincerely, Lady Cris



