Briana
A Promising Start, But Ultimately Disappointing
I'm usually not one for writing reviews, but I feel compelled to share my experience with Zealthy. I was genuinely excited to try them after seeing their commercial – I'd been actively searching for a new glp1 provider. Unfortunately, my experience fell short of my expectations. Right from the get-go, after paying the $39, I encountered some issues. The website's responsiveness was spotty, and frankly, it felt like a lot of effort had been overlooked in its design and functionality. This was immediately concerning. I promptly emailed to request a refund, as I was quite dissatisfied. However, I was informed that a refund couldn't be processed because someone had allegedly reviewed my information. This was particularly frustrating because, I had just signed up and did not receive a message that my chart had been reviewed until the following day. So, I decided to try to see if I could follow through with using Zealthy but I just could not do it. They insinuate that the medication is $151. It is was not. Furthermore, before I signed up there was a wheel to spin and it landed on 70% off to be added to the cart at the time of purchase. However, it was not added nor was there anywhere to add it. This whole situation left me feeling quite disheartened. While the initial promise was intriguing, the subpar website experience and the lack of a straightforward pricing made me question the overall quality of service. Honestly and unfortunately it feels more like a way for them to get $40 from you. Which in this economy is a lot for not receiving anything in return.
Response from ZealthyMay 9, 2025
Hey Briana! I am saddened to hear that we can not assist you on your weight loss journey but more importantly, upset to hear that you did not have the experience I would hope you would. I understand wanting a refund since you are not moving forward. Typically, after a provider reaches out, we are not able to refund the $39 fee. However, I would be happy to see if I can make an exception. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be do everything I can to help better your Zealthy experience.



