ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
CH
Good communication
Response from ZealthyMay 13, 2025
Hello CH! Thank you so much for taking the time out of your day to provide feedback on your Zealthy journey. I love hearing that everything is going so smoothly and that our team is there when you us. Thank you so much for your feedback, and we all look forward to working 1x1 with you in the future. Have a wonderful day!
Michelle R.
It was fast delivery. And the medicine is working.
Response from ZealthyMay 13, 2025
Hey Michelle! I love hearing that your order arrived quickly, but more importantly, that you are having the results you want. I truly appreciate you taking the time to provide feedback on your Zealthy journey. All of us are excited to be on this journey with you, Michelle and I wish you all the best!
Spring L.
I went ahead and did it. Placed the order but after horrible customer service I called and spoke with someone about canceling my membership and my order. She assured me that it was taken care of and that I would get a refund. That was on the 7th. This morning I got an email that my order is now being processed and that my prescription will be shipped within a few days. I have sent over a dozen emails since Thursday and not one person has responded back. And now you can't even get through when you call. A recording just says that they are busy and will call you back later, but never do. DO NOT GET THE MEMBERSHIP DO NOT ORDER FROM THEM AT ALL
Response from ZealthyMay 13, 2025
Hello! I am truly sorry to hear that you are being charged for an order that you did not want. I absolutely understand your concern, and I will do everything that I can to help you out. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Once I get your email I will be happy to help you. Thank you!
Kristina H.
Shipping was fast and very informative with clients
Response from ZealthyMay 13, 2025
Hey Kristina! Thank you so much for taking the time to provide feedback on how using our program and working with our Care Team has been for you. I love hearing that your order arrived quickly, and when you need help, our team is there for you. All of us are excited to be alongside you on your journey, and I wish you all the best!
Rev. Dr. Leslie Beckhart J.
So, they told me that they couldn’t prescribe for me because it was illegal. I’m a lawyer and I know that this is a company policy, not illegal. Really irritating that they were unhelpful. I do not recommend them.
Response from ZealthyMay 13, 2025
Hello! I am truly sorry to hear that we are not able to help you on your journey. If one of our providers feels that it is not safe to prescribe online, then we will do what is best for your health and not prescribe. I do understand how this can be disappointing. If there is anything I can do to assist you, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to assist you.
Sabrina C.
I placed my order 4/19 is when my card was charged for semigutide membership is 4/18. I have made calls been patient because I have yet to receive my medication. Everything I call its a different story. It's going to be 3 -4 days. Or we are escalating your situation. Than it was the govt halted it will be 2 days . That was long ago. Way past two days. What a let down. It's been almost a month and nothing. Not once have I heard we did wrong and offer some compensation. I'm not rich it took awhile to scrape the money together for this but doesn't matter to this company. If something changes I will update my review but as of now I would steer clear of this place. It's close to a month they have my money but I have never received any medication. Not once has a tracking number been issued. Still pending since day 1. 4/19 to 5/12 still no medication sent. WARNING...WARNING ....WARNING...If you order good luck. UpdateI just canceled my order. I had enough. I will update on my refund since I never used there membership or got any medication. Refund is supposed to be 5-7 business day. The person I spoke to said"the refund would come separately for membership and medication." 5/13 I canceled. I did get a copy of my script quickly. I asked 5/13 got it same day. Not sure if it's the correct one to take elsewhere or not we will see. I will update soon about refund. Thank you
Response from ZealthyMay 13, 2025
Hello Sabrina! I am truly sorry about the delay with your order. Sadly, we are seeing a delay with some of our orders going out from a specific pharmacy we are partnered with. We have now partnered with a different pharmacy to send these orders to, to ensure that, in the future, orders are going out on time. Again, I am truly sorry about this delay. If there is anything else I can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to help.
Jenny E.
I have been very happy with Zealthy so far. More affordable.
Response from ZealthyMay 13, 2025
Hey Jenny! Thank you so much for taking the time to provide feedback on how your Zealthy experience is going. I love hearing that you are so happy working with our team. I am also thrilled to hear that we have the best price for your buck! We are all excited to be on this weight loss journey with you, Jenny, and I wish you all the best on YOUR journey.
Johnnie G.
This company is the very worst if you ever, ever, ever need customer service. They will never, ever, ever return a telephone call (877) 870-0323 - you will always get a recording stating you have an estimated wait time of 4 minutes (pretty much always 4 minutes) and then, after 20 minutes later, you get another recording asking you to leave a detailed message and they never return the call. ZEALTHY SUCKS - THEY ARE THE WORST!!!
Response from ZealthyMay 13, 2025
Hey Johnnie! Thank you so much for reaching out. I am truly sorry to hear that you have yet to hear back from our team. We do our best to respond to all patients who reach out within 1-2 business days of reaching out. If you have yet to hear back from our Care Team, I would love to help! Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be happy to assist. Thank you!