ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Hilda D.
Providers are always available
Response from ZealthyMay 26, 2025
Hello Hilda! Thank you for the great review! We're so glad to hear that our providers have been available to support you. We always aim to be there for our patients every step of the way. Thanks for choosing us, and we appreciate your feedback!
Rhonda M.
This is amazing, I have lost 28 pounds in 2 months! I have been trying for years after menopause and with the help of Zealthy I finally made it! I feel healthier and happier than I have in a long time!Thanks to all!
Response from ZealthyMay 26, 2025
Hey Rhonda! Thank you so much for your kind review! We're really happy to hear that you've lost 28 pounds and are feeling healthier and happier. It means a lot to know Zealthy was able to support you in your journey. We’re here for you every step of the way!
Joseph D.
When I originally looked into this company I thought it would be a good option for glp-1 medication. Then I realized it was an absurdly high monthly fee but I thought for just $40 up front I'd give it a try. I answered all the questions and signed up for a terzepatide medication but then started feeling like maybe I shouldn't. I have emailed their company at least half a dozen times, called at least two dozen times and left a message every time. I have texted them and responded in the customer portal in their app, telling them that I wanted my membership and my medication canceled. They continued attempting to bill my card for $866 every single day. I finally went to my HSA account and canceled my card so that they wouldn't be able to successfully withdraw from it. Even after that they somehow managed to bill my card. Now I'm out $866 that I don't know I will ever get back. This company is a steaming pile of garbage. Their customer service is worse. I hope somebody who's considering using their services reads this review among the many other one-star reviews and steers clear of them. Worst company I have ever dealt with in my life and I've dealt with a lot of crappy companies.
Response from ZealthyMay 26, 2025
Hello Joseph! We are truly sorry for the inconvenience that you have experienced. We have escalated your concern to our Pharmacy Team to cancel your order. Just to set proper expectations, there is no guarantee of a refund, but rest assured that we are diligently rectifying this matter. Also, please email us at [email protected] with the subject as Trustpilot-Jaz for direct assistance and an update on your concern.
AKitchley
Don't waste your time or money. Go to another company. Multiple repeated charges after cancellation, suddenly "all representatives are busy" for over 48 hrs., and multiple credits promised but not received. Horrible response time, worse customer service-but ready to run your card over and over in error.
Response from ZealthyMay 26, 2025
Hey there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
adam K.
Lousy it takes forever to get a response And when do get a response GOD help you if you have a folllow up question! Very slow I just got my injection for weight loss. It was supposed to have 3 months of medication The vial was practically empty I'm trying to get a response from them Seriously him and hers, Zealthy they are all the same. It just seems like they are just on the side of lawful. I would rather be a little heavy than deal with them!
Response from ZealthyMay 26, 2025
Hey Adam! I sincerely apologize for the frustrations that you have experienced. Please know that one of our Pharmacy Team has reached out to you in our messaging thread regarding an update on your issue. If you have any other questions or concerns, feel free to email us at [email protected] for immediate assistance.
Elizabeth
Zealthy keeps trying to bill me for the same item
Response from ZealthyMay 26, 2025
Hey Elizabeth! We are sorry that you have to experience all those troubles. We would like to further check on your account and help resolve this matter. Can you please email [email protected] with the Subject being TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
Nikki C.
So far the process has been smooth. Shipping was faster than expected. The said 5-7 days and my first order came closer to 3-5! Communication has also been great! I’m excited to start!
Response from ZealthyMay 26, 2025
Hello there, Nikki! Thank you so much for your kind review! We're glad to hear that your order arrived faster than expected and that communication has been smooth. We're excited for you to start, and we're here if you need anything along the way. You can email us at [email protected] for immediate assistance!
Jay H.
Be aware of Zealthy. You can't find any of the prices of GLP-1 products without signing up and providing a charge card. After that, they will start charging your credit card $135/month for some "service" even if you don't buy anything. I haven't used any services or purchased any medications. I didn't request a membership. My only intentions were to find your GLP-1 prices. I've sent an email to the Support but have not received anything at this point.
Response from ZealthyMay 26, 2025
Hello Jay! I have emailed you directly regarding this charge. Please feel free to reply to my email with any additional questions or concerns, and I will do everything that I can to help you further. Thank you!