ZealthyReviews of getzealthy.com

3.25,549 reviews
Pharmacy & Medicine
429 Lenox Avenue, Miami Beach, Florida

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Zealthy

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About Zealthy

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.

Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: getzealthy.com
Website: getzealthy.com
Category: Pharmacy & Medicine
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Zealthy reviews

5,549 approved reviews, newest moderated first

Maria Di N.
May 24, 2025
Terrible company!!
Terrible company!!! DO NOT USE!!! Everything started out fine the first month. Then downhill from there. They charged me 4x for my medication this month. I have been waiting for over 3 weeks for my money back. I don’t plan on ever seeing that money. I am furious! Customer service is terrible at best. And that is if you ever get a response. Very very disappointing.
Response from ZealthyMay 26, 2025
Hello Maria! We sincerely apologize for the multiple charges for your order. Upon thoroughly checking, the multiple charges have been refunded today. Please allow 5-7 business days, depending on your bank's policy, for the refund to appear in your account. I truly appreciate your patience and understanding of the situation that you have encountered. Please feel free to email us at [email protected] with the subject as Trustpilot-Jaz for direct assistance.
Jennifer Sommers M.
May 24, 2025
Ease of use and approval
Ease of use, and approval
Response from ZealthyMay 26, 2025
Hello Jennifer! Thank you so much for your 5-star review! We're really glad to hear that the process was easy for you and that your approval went smoothly. We appreciate you taking the time to share your feedback! If you have any questions or concerns, please email us at [email protected] with the subject as Trustpilot-Jaz for direct assistance.
Joyce B.
May 24, 2025
Easy directions
Easy directions
Response from ZealthyMay 26, 2025
Hey Joyce! Thank you so much for your kind review! We're glad the directions were easy to follow. If you need any help, feel free to reach out anytime at [email protected] with the subject as Trustpilot-Jaz for direct assistance. Take care!
Tami
May 24, 2025
Reviews
I had a great experience at first and then a very hard time getting ahold of someone to talk to and make understand what my needs are. I am going to try one more time and see if that works. Otherwise the meds themselves are good. My coordinator that helps to make the experience better was very nice and seemingly always helpful.
Response from ZealthyMay 26, 2025
Hey Tami! Thank you for sharing your feedback. We’re glad to hear that your order has been helpful and that your coordinator has been supportive. We’re sorry to hear about the difficulty reaching someone and truly appreciate your patience. We’ll make sure to address this and ensure better communication moving forward. Please feel free to reach out to us again, and we’ll do our best to meet your needs. Thank you for giving us another chance.
Hani A.
May 24, 2025
They assured me last month that they…
They assured me last month that they found the issue for keep trying to charge me even tho I cancelled 8 months ago , they said I cancelled membership but didn’t cancel medication lol , even tho they won’t send you medication without membership, so they assured me they cancelled the medication also , so since yesterday 5/21/2025 they tired 4 times to charge my card for $189 even tho they said they cancelled everything.. that explains the misinformation they give as a reply to customers concerns instead of fixing the issues.
Response from ZealthyMay 26, 2025
Hey Hani! We sincerely apologize for the recurring payment for your Medication Subscription. Rest assured that there won't be any other future charges since your account has been fully canceled. Please feel free to email us at [email protected] with the subject as Trustpilot-Jaz to be assisted immediately if you have any other questions or concerns.
Brittany
May 24, 2025
If I could give them 0 stars I would
If I could give them 0 stars I would. I’ve been scammed. They said they wouldn’t charge my card but they did for $329. I was promised a refund a month ago and still no refund and they just keep lying to me. The 5 star reviews have to be the employees.
Response from ZealthyMay 26, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz. Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
Mahnaz S.
May 24, 2025
They are quick to take your money and…
They are quick to take your money and hard to get customer service! Be careful of what you’re injecting in your body!!! They are the wordy you can ever imagine. They schedule a call and the provider never showed up! Do not use them, they are scammers. I was lucky to cancel within a few days…..
Response from ZealthyMay 26, 2025
Hi there, Mahnaz! We sincerely apologize for the inconvenience that you have experienced. Please know that your account with us is already scheduled for cancellation, which will automatically expire or end on June 9, 2025. In addition, you have a pending order with your Weight Loss program. Feel free to email us at [email protected] with the subject as Trustpilot-Jaz to let us know how you would like to proceed.
Christena B.
May 24, 2025
Fast easy and effective
Fast easy and effective. I have questions that have never been answered about my dose ( they gave me less on my second shipment, but upped my dose and said it was for 3 months. I paid ahead but still don’t know when my next shipment will be or if it will be accurate. I hope so because what I did get helped ease menopause symptoms and knocked out my cortisol belly. Love the results and how easy it was to get and how often my coach checks in, just hope I didn’t get scammed out of 2600.00
Response from ZealthyMay 26, 2025
Hey Christena! Thank you for sharing your feedback and for the kind words about the treatment! We're so glad to hear it has helped with your menopause symptoms and cortisol belly. I completely understand your concern regarding your order. Please email us at [email protected] with the subject as Trustpilot-Jaz for direct assistance, so that we can explain your concern further. We'll be waiting for your response!

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