ZealthyReviews of getzealthy.com

Response from ZealthyMay 29, 2025

Hello! Thank you so much for taking the time out of your day to provide feedback on how using our services and working with our team has been for you. I love hearing that you are seeing the results you want. I am also thrilled to hear that we have set everything up to make the process easy. That was definitely our goal. Thank you again for your feedback, and we look forward to working 1x1 with you on your successful journey.

Response from ZealthyMay 29, 2025

Hello Scharlene! I am truly sorry to hear that you are having trouble getting into your Zealthy account to cancel it. I absolutely understand your concern with this pending charge, and I would love to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to help out with the cancellation and help ensure this fee does not go through. Thank you!

Response from ZealthyMay 29, 2025

Hello Alisha! Thank you so much for taking the time to provide feedback on how using Zealthy and working 1x1 with our team has been for you. I love hearing that everything has gone so smoothly and quickly. I am also thrilled to hear that working with our Care Team has been such a positive experience. Your Zealthy experience is exactly how I hope all our patients' experiences are going. We all look forward to working further with you, and I wish you all the best!

Response from ZealthyMay 29, 2025

Hello! Thank you so much for your kind feedback. I am thrilled to hear that your order arrived. It's absolutely convenient having your order arrive right at your door. I am also happy to hear that working 1x1 with your Weight Loss Coach has been such a benefit to you. I know they do an awesome job of helping you have the tools to achieve your goal. Thank you again for your feedback and we look forward to working further with you.

Response from ZealthyMay 29, 2025

Hello Lisa! I am truly sorry to hear that you have yet to receive an update on your order. I absolutely understand your concerns, and I want to help ensure you get an update and your order right away. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at 1 (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 29, 2025

Hello Venisha! I am so sorry to hear that our program is more than you are expecting. You do pay $135 a month for our Weight Loss Membership. Your membership fee allows you to have access to a Provider and a Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. If there is ever anything we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 28, 2025

Hello Karen! Thank you for taking the time to provide feedback on how your Zealthy experience is going. I love hearing that the signup process was easy. That is definitely our goal. I am also thrilled to hear that your order arrived quickly. That is definitely our goal! I know it can sometimes be hard to read those insulin syringes with the small writing. We do provide the most common insulin syringes. I do appreciate your feedback, though, and will ensure our team is aware. Thank you again for all your feedback, Karen and I wish you all the best!

Response from ZealthyMay 28, 2025

Hello Lee! Thank you for reaching out. I am so sorry to hear that you are having trouble with your recent order. I do see our pharmacy escalation team has reached out and stated, "Your medication was shipped on 04/25/2025 via FedEx 2-Day and was delivered on time on 04/29/2025. Therefore, there should be no concern about the medication being exposed to extreme heat or any shipping-related issues." Do not be alarmed if the product was warm to the touch, as the formulation is stable for up to 21 days at up to 86 degrees Fahrenheit. The ice pack and thermal bag from the original packaging are to avoid excessively high temperatures during shipping. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!