ZealthyReviews of getzealthy.com

Response from ZealthyMay 28, 2025

Hello Brittani! I am truly saddened reading your review and hearing that your Zealthy experience has gone this way. This is absolutely not how our patients' experiences should be going. I want to review your account right away to find out who and where we can improve. I would also like to help resolve any issues you are having. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to help you out.

Response from ZealthyMay 28, 2025

Hello Lauri! We are so proud and excited to be alongside you on YOUR journey. I know how exciting it is to start, and we can not wait to hear of all your success. We all look forward to helping you achieve your goal. If there is ever anything we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 28, 2025

Hello Morgan! I am truly sorry to hear that you have been charged for our services when you are not using them. I do see that last month you signed up for the $39 First Month Weight Loss Membership. The membership was still active, which is why you were charged for the month of May. I have refunded the month of May since you are not moving forward. I have emailed you the refund details. If there is anything else I can do to help, please feel free to reply to my email. Thank you!

Response from ZealthyMay 28, 2025

Hello Suzanne! I understand how nowadays a days of penny counts. I would love to help ensure that we have provided you with all the options we have available. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be more than happy to help you out. Thank you!

Response from ZealthyMay 28, 2025

Hello! Thank you so much for taking the time to provide feedback on how your Zealthy experience is going. We all greatly appreciate your kind, helpful feedback. I love hearing that we have won your trust by being reliable and safe. That is 100% our goal! We can not wait to work further with you and I wish you nothing but the best on YOUR journey!

Response from ZealthyMay 28, 2025

Hello Tamie! I am truly sorry to hear that you have been charged for our services when you are not using them. I have made sure your membership is canceled and refunded the recent fee. I have emailed you the refund details. If there is anything else I can do to help, please feel free to reply to my email. Thank you!

Response from ZealthyMay 28, 2025

Hello Macy! I am truly sorry to hear that you are being charged for our services when you are no longer using them. I do see there was a pending charge of $199 for an order. Our team has voided this fee out already, ensuring it does not go through. If there is anything else we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyMay 28, 2025

Hello Giovanni! Thank you for taking the time to provide feedback on how your Zealthy experience is going. I love hearing that you are having such an easy experience. We definitely try and focus on making things as simple and beneficial as possible. All of us look forward to working further with you, and I wish you nothing but the best!