ZealthyReviews of getzealthy.com

Response from ZealthyJun 4, 2025

Hey Claudia! Thank you so much for taking the time out of your day to write such a kind, positive, 5-star review. We truly appreciate it! I love hearing that everything is going so excellent. I am also thrilled to hear that working with our team has been an easy and informative experience. All of us are excited to be alongside you on your journey, and I wish you all the best!

Response from ZealthyJun 4, 2025

Hey Shanan! Thank you so much for taking the time out of your day to write a positive review about your Zealthy experience. I am so happy to hear that so far everything has been easy. That is definitely our goal! We are excited to be working 1x1 with you, and I wish you nothing but the best on YOUR journey.

Response from ZealthyJun 4, 2025

Hello Ronald! I am truly sorry to hear that you are being charged for our services when you are not using them. I understand wanting to receive a refund since you are not moving forward, and I am happy to help! I have canceled out your active weight loss membership, so you will not be charged in the future. I also refunded the recent fee and emailed you the refund details. If there is anything else I can do to help, please feel free to reply to my email.

Response from ZealthyJun 4, 2025

Hello Dana! Thank you so much for your kind feedback. We truly appreciate you taking the time to let us know how your Zealthy experience is going. I love hearing that we have made everything worry-free, and easy. We are all truly excited to be alongside you on your weight loss journey and can not wait to hear of all your success.

Response from ZealthyJun 4, 2025

Hello Bryan! I am so sorry to hear that you have yet to receive your order. Sadly, we were seeing a delay with orders coming from just one of our partnering pharmacies. We did everything we could to help them catch up, but were not seeing the results we wanted to. We have since partnered with another pharmacy, requesting all orders we sent out ASAP with them. I would be happy to get you an update on your order. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJun 4, 2025

Hello Kala! I am truly sorry to hear that you have not had the experience I hope to hear that our patients have had. When entering your card information, we do let you know that you are signing up for a Weight Loss membership. This gives you access to a Provider and Weight Loss coach. As well as having us work with the pharmacy, and if requested, your insurance directly. If your insurance does not cover your prescription, then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. If there is anything we can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!

Response from ZealthyJun 4, 2025

Emailed: https://zealthyhelp.zendesk.com/agent/tickets/602757

Response from ZealthyJun 4, 2025

Hey Dedra! I truly appreciate you taking the time to provide feedback on how your Zealthy journey is going. We can only get better by our patients letting us know where we are shining bright and where we can use a little more buffing. I do want to assure you that we are growing our team to help ensure that we can respond to our patients much quicker. Right now, our goal is 1-2 business days. If there is ever anything we can do to help, please feel free to email [email protected], message us in the portal, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!