Sherri
Stay clear of this company
Stay clear of this company! They start out strong and then crickets! No response to calls or message through portal. Sent a incident report including pictures of broken vial. They conveniently didn't get the pictures and then said it was past the time for review of incident. Prepaid for 6 months. What a waste of time and money. And they never responded when I was a non responder. Find a more dependable company
Response from ZealthyMay 1, 2026
Hi Sherri, we’re really sorry this was your experience. Starting off strong and then feeling left without support, especially after reporting a broken vial and not getting a response in time, is understandably frustrating. We hear your concern about the lack of follow-up and how the situation was handled, and we sincerely apologize for that. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you



