Joe M.
This company is the worst
This company, Zealthy, is an absolute nightmare and one of the most deceptive subscription services I’ve ever dealt with. Not only did I have an issue when I first started the subscription not getting my medication on time when they said it was shipped ( it wasn't). In addition trying to cancel is intentionally confusing and feels designed to trap you. You go through what looks like a completed cancellation, only to find out later that you’re still being charged. It’s not one or two steps—it’s multiple layers of hoops that make it seem like you’re done when you’re not. That’s not an accident. That’s by design. I even reached out directly and told them I had achieved my goal and wanted to cancel. They congratulated me and pushed me back to the app—knowing full well that the app “cancellation” process is misleading at best. It gives you the impression everything is handled, when clearly it isn’t. After dealing with this, I checked other reviews—and it’s the same story over and over. People getting charged after thinking they canceled, struggling to get out, and feeling completely misled. I should have listened. And good luck trying to remove your payment information. That’s another conveniently difficult process, which only raises more red flags about how this whole system is set up. This isn’t just poor customer service—it feels predatory. Companies that make it this hard to cancel don’t deserve your business. Stay far away unless you want to deal with frustration, wasted time, and unexpected charges.
Response from ZealthyMay 5, 2026
Hi Joe, we’re really sorry for the experience you described. Being told your product shipped when it hadn’t arrived, and then running into confusion and frustration when trying to cancel and manage billing. We understand how upsetting it is when the process feels unclear and doesn’t match what you were expecting, and we apologize for the stress this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.