ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
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Excellent
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Pharmacy & Medicine · Orlando, Florida
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5,549 approved reviews, newest moderated first
customer
charged over 1,000 dollars overnight, when I was told the 1st month would be 35 dollars
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
Stelios T.
I signed up thinking the first month of GLP-1 medication was $39, but was taken to a page to buy the medication. I reached out to support and they told me that was their membership rate - I told them I made a mistake and would like a refund... this was within 3 minutes of signing up. No consultation, NOTHING. I went back and forth with them sending generic messages trying to sway me to stay - they finally told me how to cancel (completely ignoring my $39 refund request - I canceled on July 12th and asked about the refund. 4 times, I went unaswered until today, when my "membership renewed" even after I went through the steps to cancel it. Another $135 for NOTHING. Run away from them - they will rob you and ignore you.
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you we will be happy to help rectify this entire issue with you. Thank you!
Donna
love the program. way better than Noom. the app does not work so well.
Response from ZealthyAug 11, 2025
Thank you for your kind words and 5-star review. We’re happy to hear you’re loving the program. We appreciate your feedback about the app and will share it with our team to improve your experience.
Irelynn C.
SCAM COMPANY DO NOT USE. NO CUSTOMER SERVICE HIDDEN FEES DONT DO ITT!!!
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
customer
This is my 2nd review. I thought my cancellation of my “membership “ was finally cancelled as I received and email to that affect That’s when I wrote the 1 st review. Well it wasn’t cancelled and they took $135 dollars out of my bank account yesterday-weeks after I was told it was cancelled by the online portal and by an email. Yesterday I was told I wouldn’t be billed again. Today I received an email stating my membership is still active and I will continue to pay. This is a real scam. I have not even bought any meds from them. Each email is from a different person. They are stealing money from me
Response from ZealthyAug 11, 2025
Hello there! We are sorry that you have to experience all those troubles. We want to check your account further and help resolve this matter. Can you please email [email protected] with the subject TrustPilot-Jaz? Once we get this email from you, we will be happy to help rectify this entire issue with you. Thank you!
Brad
do not use this company there charge you randomly even when you’ve to cancel your membership. Then when you call customer service they can’t do anything for you and they hang up terrible experience stay away!
Response from ZealthyAug 5, 2025
Hi Brad, we’re truly sorry to hear about your experience. That’s not the kind of service we aim to provide, and I completely understand how upsetting this must have been. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I personally reply to all emails within 1–2 business days and would love the opportunity to work with you directly to help make things right. Thank you for bringing this to our attention.
Tony K.
The company has a policy that says you have to get the consultation and the follow ups through them. So they charge $135.00 a month for that plus cost of medication. My primary care doctor said that there is a place close to me that has the medication cheaper. ($200.00 a month) So I wanted to cancel my subscription. The website is not friendly with this and calling them is a waste of time. DO NOT GET ROPED INTO THIS FLY BY NIGHT ORGANIZATION!!
Response from ZealthyAug 5, 2025
Hey Tony, I’m really sorry to hear that things didn’t go the way you’d hoped. We completely understand your frustration, especially when trying to manage your care affordably and conveniently. Our program is designed to offer ongoing clinical support, check-ins, and provider guidance, but we know that doesn’t always make sense for everyone, and we respect that. It’s also disappointing to hear you had trouble canceling and getting in touch; that’s definitely not the smooth, supportive experience we aim to provide. If you’re open to it, I’d love the chance to personally help and make things right. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie", I personally respond to every message within 1–2 business days, and I’d be happy to work 1-on-1 with you to sort this out. Thank you again for your feedback; it means a lot, and we’re always working to do better.
Mary
Bad experience! Very very expensive! Tried it, didn’t get any results and they continued to deduct the $135 membership fee even after I cancelled. They always deduct 2 amounts per month (membership fee & Medication). And sometimes the $135 membership fee came out twice in one month! Never could get them to reverse it. I read reviews that this was happening a lot and thought, “Well, maybe that won’t happen to me”. Listen to the reviews about money issues! I definitely would never recommend this company!
Response from ZealthyAug 5, 2025
Hi Mary, we’re really sorry to hear this. We know how frustrating billing issues can be, especially when you were hopeful the program would help. This definitely isn’t the experience we want for any of our members, and I appreciate you sharing your honest feedback. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie", I personally respond to all messages within 1–2 business days, and would love to work with you 1-on-1 to get this sorted out. Thank you again for giving us a chance.