ZealthyReviews of getzealthy.com

I agree with the last person who posted CUSTOMER SERVICE IS A JOKE. I spoke with Don, Ethan and Chris who all laughed at the fact that my service was cancelled and yet they continue to try and bill me. I cancelled the service before I even ordered completely and because they don’t let you remove your credit card info they use it to try and bill you after you cancel. I have 24 attempted charges from them since May 2025 and they keep saying it’s cancelled well if it’s cancelled why are you trying to bill my credit card. I was alerted by my bank about possible fraud and that is the only way I knew to BLOCK THEM AS A MERCHANT, and yet they keep trying to bill for services. Customer service will lie to you and say the managers are all busy and they don’t have a legal department. I recorded the calls from the agents and am going to post them for others to hear about the service they give. STAY AWAY FROM THIS MERCHANT AND FOR GOD’S SAKE DONT GIVE YOUR CREDIT CARD INFO NOR BANK INFO TO THEM. SHOP AT TOUR OWN RISK!!!

I cancelled my Zealthy account in January 2025 and received a partial refund at that time. In April 2025, I also received a refund for my membership fee, which confirmed my account was closed. Since January, I have not logged into my account, used the service, or authorized any new charges. Despite this, Zealthy began charging me again months after cancellation: July 17, 2025 – $135 August 4, 2025 – $135 August 17, 2025 – $135 That’s $405 in unauthorized charges taken from my account even though my membership was cancelled and refunded earlier this year. This is not just frustrating—it shows serious issues with their billing system and accountability. No customer should have to fight to stop charges after cancelling a service. I am filing disputes with my credit card company, the Better Business Bureau, and the Attorney General’s office if necessary. Warning to others: Be very cautious. Even after cancelling, you may still be charged months later.

Do not give this company your card #! It has been a nightmare for months. 1st off I didn’t realize they charge you for just the assessment. Ok, shame on me. I did not know just by filling out the assessment, that automatically enrolls you in their monthly plan. I was charged $135 for the 1st month. I did not order anything. Customer service is terrible to get in touch with. I finally got a refund 3 weeks later. I was charged AGAIN the next month. I called AGAIN to cancel and get a refund. The refund never came. The next month I was charged double! After several calls to customer service. I finally got really firm with them and demanded the refund for 3 charges of $135. I finally got it, but had to shut down my debit card bc I didn’t trust that they wouldn’t charge me again. I was assured that the account was cancelled on more than one occasion. I never ordered anything from this company, and was charged over $500. What a nightmare.

Not typing it out again

I canceled my membership the same day. My order was not reviewed until after I canceled and they are still trying to charge me $329 for a service or product I did not receive. It has been 1 month since I've canceled and they tried charging me 14 times for $329 since July 23rd and is still trying to charge me til today. Emails have been going back and forth, but it's no help. Customer service are bots and the 5 star reviews seem paid or are bots. I canceled because my PCP was able to prescribe it for me. Why pay $329 a month, when I can get it for $75 for 3 months. I do NOT recommend. It's a scam, for sure.

I love Zealthy. Quick turn around.

WHEN I WAS FINALLY ABLE TO GET THE PRE-AUTH COMPLETED IT WAS EASY. IT TOOK AWHILE BEFORE THE REQUEST WAS MADE SO I ACTUALLY WAS 2 MONTHS MEMBERSHIP BEFORE I RECEIVED ANY MEDS, THEN THEY REQUIRED ME TO PAY FOR ADDITIONAL 2 MONTHS IN ADVANCE BEFORE THEY WOULD SEND THE RX TO PHARMACY.

They stole my money and will not rprovide the service I was promised. I purchased the 6 month prescription and was provided the first three months of my medicine. I reached out to receive my second half of medication and despite what they have on record, I have to prove how much medication they gave me before I can receive my refill but this request came a month after going back and forth of my request. Not only that I still have not received my medication after paying over $1,700 for my prescription then they charged me $135. I am looking to do a class action suit!!! This is ridiculous