ZealthyHigh-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
5,549 approved reviews, newest moderated first
Sarah C.
I’ve already lost 12lbs :)
Response from ZealthyAug 27, 2025
Hey Sarah, That’s amazing, congratulations on already losing 12lbs! We’re so happy to hear about your progress and grateful you shared this win with us. Keep going, we’re cheering you on every step of the way!
AM
Everything is an automated response. I have to reach out to customer service to get any sort of answer, they kind of just give you the medicine and tell you to go about your way with no support and contact.
Response from ZealthyAug 27, 2025
Hi AM, I hear your concern, feeling like you only get automated responses and not enough real support after receiving your order is very frustrating, and I’m truly sorry it came across that way. You deserve clear guidance and human connection, not just being left on your own. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond within 1–2 business days and would love to connect 1-on-1 with you to make sure you get the support you need. Thank you for sharing this. Your feedback helps us do better.
Jenni F.
As another reviewer stated, I'm giving Zealthy 1 star because 0 isn't an option. I prepaid for a 3 month subscription including semaglutide. They approved me and promptly took out 2 payments. $25 for the introductory first month subscription and $670 for 2 more months and 3 months of semaglutide. They never delivered the medication, canceled the subscription and made me reapply 2 more times and then tried to take an additional $454 from my card on file but my bank thankfully my bank declined it because it would have made me overdrawn on my checking account. Twelve days into this nightmare right now and they said they are canceling my prescription as they can't send it to California at this time and they were issuing a refund for $454 dollars. That's $241 short what they took from me. Currently on hold with a representative after being disconnected from the last one. Hours of my time wasted on phone calls and messages. Do NOT get sucked in by Zealthy, they will take your money and do nothing but waste your time!
Response from ZealthyAug 27, 2025
Hi Jenni F., I’m so sorry to hear about your experience. Being charged, not receiving your order, and then facing confusion around refunds and reapplications is incredibly frustrating and not the level of care you deserve. I completely understand how upsetting this must feel, and I truly apologize for the stress and time this has cost you. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond within 1–2 business days and would love to work with you 1-on-1 to make sure this gets resolved. Thank you for sharing your feedback. I want to help make this right.
Manaz T.
This company is run by thief’s. I have cancled my subscription 11 times and they are still trying to bill be. Beware this company is fraudlant.
Response from ZealthyAug 27, 2025
Hi Manaz, I’m really sorry to hear this. It’s very frustrating to cancel multiple times and still feel like you’re being billed. That’s not the experience we want for you, and I sincerely apologize for the stress this has caused. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond within 1–2 business days, and I’d love to work with you 1-on-1 to make sure this is fully resolved. Thank you for sharing your feedback. I truly want to make this right.
Edith D.
This company charged me for a weight loss product that I did not request and then when I tried to make appointments to speak with a doctor, they canceled my appointment right at the last minute twice, so I never got to speak with anybody until about a month after I started trying. I’m stuck with this medication that I can’t use because it makes me sick. I requested terzepitide and they sent me a different medication which made me sick. There’s never been a resolution to this and I’m stuck with the payment for that medication and stuck with medication. I’m still waiting for a resolution to this. The doctor. I finally spoke with said she would look into it. I have not heard a word.
Response from ZealthyAug 27, 2025
Hi Edith, I’m so sorry to hear about your experience, being charged for something you didn’t request, having last-minute cancellations, and receiving the wrong medication that made you sick is understandably frustrating and not the care you deserve. I also hear your concern about still waiting for a resolution, and I deeply apologize for the delays. Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days, and I’d love the chance to work with you 1-on-1 to get this resolved as quickly as possible. Thank you for sharing your feedback. It helps us improve, and I look forward to helping you directly.
Janit H.
Anytime I had a question I wouldn’t get an answer for many days and you say you have 24 hour responses. I’ll get an automated response all the time. I canceled my plan/membership 2 months ago and my account is still having $135.00 debits trying to be charged. I’ve emailed them I’ve sent messages and always an automated reply. This company is BS.
Response from ZealthyAug 26, 2025
Hi Janit, I’m really sorry to hear about your experience. I completely understand how frustrating it must feel to wait days for a response when you were expecting 24-hour support, and then still see charges after canceling. That’s not the experience we want for our patients. We’ve sent you an email to assist you further with your concern, and we truly hope to hear back from you so we can get this resolved.
Sindy A.
I rated 1 because there's no 0. THIS IS A FRAUD. After canceling, they kept charging me (which I didn't check trusting my cancelation). Medication stopped after canceling, but membership kept charging. They removed all the historical documentation and then asked for my "proof of cancelation" (that they removed from my file). Even worse, if you call claiming, the hang up the call (they did it twice). This is a scam! Find a reliable source to access Medication. Do not subscribe to Zealthy. They are liars and manipulators!!!!
Response from ZealthyAug 26, 2025
Hi Sindy, I’m truly sorry to hear about your experience. I understand how upsetting it must feel to believe your account was canceled, only to continue seeing charges and then not have access to the records you expected. That is not the experience we want for any of our patients. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days, and I’d be glad to work with you 1x1 to review your account and resolve this fully. Thank you for bringing this to our attention.
Susan C.
They keep charging me for the drug but I have NEVER gotten an order! I have emailed them to cancel because I did an order in June and never got it and then they keep taking money every month, like I have a recurring order when I have never even gotten anything from them. This is a nightmare.
Response from ZealthyAug 26, 2025
Hi Susan, I’m so sorry to hear about your experience. I completely understand how frustrating it must feel to be charged for an order you never received and then continue seeing recurring charges despite trying to cancel. That’s not the experience we want for any of our patients. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days and would love the chance to work with you 1x1 to review your account and make this right. Thank you for bringing this to our attention.