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Zealthy (getzealthy.com) has 5,549 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
getzealthy.com
Website
getzealthy.com
Category
Pharmacy & Medicine
Location
Miami Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am having the same issue as JG. I have been canceled for several months and they are still trying to get my money. I can't get into the site it says it is crashed.
Response from ZealthyAug 28, 2025
Hello Donna! I am truly sorry to hear that you are running into this issue. I want to review your account right away and help find out why we are attempting to bill you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
VL
Vicky L.
They will take your money
I signed up for a membership. After paying, I continued to complete the membership information. The very LAST question was - Agree that you are not on any government medical program. I am on medicare but was self-paying. I couldn't agree because I would be lying. So, I reached out and got my $39 back. But the very next month they trying to take money out of my account. I told the back to refuse it, and now today (second month) I received an email saying that I needed to update my billing information. NO - I don't have a membership, why are you trying to take my money?
Response from ZealthyAug 28, 2025
Hello Vicky! I am so sorry to hear that we are not able to help you with our services. I understand wanting to receive help right away with these charges, and I am happy to help ensure you are not charged again. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
SR
Susan R.
Everyone is really great
Everyone is really great
Response from ZealthyAug 28, 2025
Hello Susan! Thank you so much for taking the time to write a 5-star review about how your Zealthy experience is going. I am so happy to hear that everything is going so great! If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
CH
Chia
Go with alternatives for better experience
They attempted to double-charge my card the first month of treatment, billed me again for a refill despite knowing they had no stock for California residents, and even added extra charges for medication I did not request without my consent. Customer support is just endless automated messages. I switched to GoodLife Meds and had the same medication shipped the next day: same prices, way better service.
Response from ZealthyAug 27, 2025
Hey Chia, I’m really sorry to hear about your experience. Being double-charged, billed for medication that couldn’t be delivered, and then feeling stuck with automated responses is understandably frustrating. You deserve clear communication and reliable service, and I sincerely apologize that this wasn’t your experience with us.
Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond within 1–2 business days and would be glad to work with you 1-on-1 to review your account and help make this right. Thank you for sharing your feedback. It truly helps us improve.
RS
Roberta S.
Zealthy has changed my life
Zealthy has changed my life. I’ve lost 65 pounds using my medication only because it was so convenient and affordable. My experience with Zealthy has been so positive. I’m so glad that I continued. Thanks Zealthy
Response from ZealthyAug 27, 2025
Hey Roberta! That’s incredible! 65 pounds lost is such an inspiring achievement! We’re so happy to hear Zealthy has made things convenient and affordable for you, and we’re grateful you shared your journey. Keep going, we’re cheering you on every step of the way!
BK
Benjamin K.
Zealthy is one of the most dishonest…
Zealthy is one of the most dishonest companies I’ve ever dealt with. They advertise that you can “start the medication process for $75 a month,” but the truth is it’s just a subscription scam with hidden fees. I paid $75 and immediately asked for a refund before receiving any services. They flatly refused, claiming they had already provided services—when in reality, I never spoke to a real person. Everything was handled by an AI chatbot, and no actual medical consultation or service ever happened.
If a company has so little integrity that they’ll steal $75 under false pretenses, how could anyone possibly trust them with their health? Medical care requires honesty and accountability, and Zealthy has neither. The fact that they hide behind misleading advertising and refuse refunds when no service was provided says everything about their character.
Response from ZealthyAug 27, 2025
Hi Benjamin, I’m truly sorry to hear your experience felt misleading. Paying $75, not connecting with a real person, and then not receiving a refund understandably feels frustrating and disappointing. That’s not the trust or clarity you should expect from us, and I sincerely apologize.
We’ve sent you an email to assist you further with your concern and hope to hear back from you soon so we can work toward a resolution.
SS
sean S.
Overcharged after account was cancelled and deactivated.
I was charged for a third month when my account was cancelled and they were sending me emails asking me to reactivate it with offers. Then they charged my account for a third time when I only used it for one month. Customer service is just a bot it seems like. Please look somewhere else for these services.
Response from ZealthyAug 27, 2025
Hey Sean, I’m so sorry you were charged again after canceling and only got bot-like responses. That’s very frustrating. Please email [email protected] with the subject line "TrustPilot-Jojie" and I’ll personally respond within 1–2 business days to help get this resolved. Thank you for letting us know.
TK
Tracy K.
You'll lose weight, they'll steal your money. No doctors.
While the medication will make you lose weight, if you have an issue, it'll never get solved. They try to charge my credit card $1800 EVERY DAY. Of course, my bank declines it, but I get a notification EVERY SINGLE DAY. I've told them to stop, but they just told me to cancel my account.
The last shipment I received was sent with an ice pack, but for some reason showed up HOT, like REALLY HOT to the touch. Customer service told me it's fine and just to refrigerate it. This vile has been making me sicker than normal, vomiting, etc., and I even lowered the dose.
Don't expect to speak to a professional, a Doctor, etc with this company. It won't happen.
Response from ZealthyAug 27, 2025
Hey Tracy, I’m truly sorry to hear about your experience. Being charged repeatedly, receiving an order that arrived overheated, and then feeling unwell without clear support is incredibly frustrating and concerning. You deserve safe care, real guidance, and quick resolution, and I sincerely apologize that this hasn’t been your experience.
Please feel free to email [email protected] with the subject line "TrustPilot-Jojie". I personally respond within 1–2 business days and would be glad to work with you 1-on-1 to help resolve this and make things right. Thank you for sharing your feedback. It means a lot and helps us improve.
