customer
Place looked beautiful!
Place looked beautiful!
Response from SpruceOct 21, 2026
Thank you for such a fantastic review! We’re thrilled to hear you enjoyed your service and appreciate you trusting Spruce with your cleaning needs.

At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Excellent

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513 approved reviews, newest moderated first
customer
Place looked beautiful!
Response from SpruceOct 21, 2026
Thank you for such a fantastic review! We’re thrilled to hear you enjoyed your service and appreciate you trusting Spruce with your cleaning needs.
Samantha
Came home to a beautiful and clean apartment. Best feeling after a long day. And the bows made with the towels were my favorite.
Response from SpruceOct 21, 2026
Thank you for the lovely review! We’re delighted to know you enjoyed your service and are honored to be your choice for cleaning. We’re looking forward to sprucing up your home again soon!
customer
I was great, very professional. Really enjoyed the experience. The booking process was extremely easy and the communication was there the entire time. The service was better then expected.
Response from SpruceOct 21, 2026
We’re so pleased you had a great experience! Thank you for your kind words and for choosing Spruce.
Diane B.
I came home today after a business trip -- I left on Thursday(my apartment was cleaned on Friday) -- only to find my apartment was unlocked over the entire long weekend..... AND the instructions I left for where to put sheets, and how to deal with the stainless steel appliances were not followed.
Response from SpruceOct 21, 2026
Hello there, and thank you for your review. We sincerely apologize for the disappointing experience you had with our service. It looks like our Support team is actively working with you towards a resolution. We appreciate the opportunity to address your concerns!
Sandra S.
Good house cleaning.
Response from SpruceOct 21, 2026
Your feedback means the world to us! Thank you for trusting Spruce with your cleaning needs
Steven D.
I’m extremely happy and appreciative of the services I received from Spruce! This was my first time using a cleaning service. I scheduled my initial appointment a week ago but was able to seamlessly reschedule through the app due to a work commitment. The communications, email & texts, kept me well informed up to the time when Ms. Isela, cleaning tech, showed up. I was not home during the services, but any special instructions I noted through the app were fully completed. I was notified when Isela was completed and pictures were uploaded through the app. I walked into my 2-bedroom apartment and was super pleased with the services. Ms. Isela put a lot of attention & effort into her work. Great job! Steve, US Army, Retired
Response from SpruceOct 21, 2026
We truly appreciate your kind words! It’s always a pleasure to serve customers like you, and we’re thrilled you had a great experience. Looking forward to your next visit!
LD
For the second time in a row, my place was left unlocked. There was a key left with the cleaner. This time, I was out of town and my door was left unlocked for 6 days. The last time, it was unlocked, I came home shortly after the cleaning person left. Also, there are grease marks on my carpet, perhaps from dirty shoes or from a cleaning tool. 5 black grease marks on the carpet
Response from SpruceOct 21, 2026
Hello, and thank you for sharing your feedback. We’re truly sorry your experience fell short of expectations and standards. It looks like our Support team is actively working with you towards a resolution. We appreciate the opportunity to address your concerns!
Jessica S M.
My door was left unlocked and items were left undone or half done. Sent an email, with follow up and never received a response.
Response from SpruceOct 21, 2026
We appreciate your feedback and are sorry about your experience. We weren't able to find a Support email from this address, but we will reach out directly to assist!