SpruceReviews of getspruce.com

2.9513 reviews
Cleaning Service Providers
6001 W Parmer Ln, Austin, Texas

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Spruce

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About Spruce

At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.

Spruce (getspruce.com) has 513 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: getspruce.com
Website: getspruce.com
Category: Cleaning Service Providers
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 77% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Spruce reviews

513 approved reviews, newest moderated first

customer
Oct 22, 2026
Great as always!
Great as always!
Response from SpruceOct 22, 2026
We’re so grateful for your review! Knowing you had a fantastic experience makes our day.
customer
Oct 21, 2026
DO NOT EVER BOOK WITH THIS COMPANY!!!
This was the absolute WORSE service ever. Do not book with this company. My house was still filthy after the service. When i pointed out the issues the service providers left without fixing them. They even asked to use my cleaning products to clean when they’re required to bring their own. They were late to arrive and did not advise me of the delay. I reached out to customer service for help and nothing has been done. I was robbed of $200.
Response from SpruceOct 22, 2026
Hello, and thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. It sounds like you’ve already reached out to our support team, but if there’s anything more we can do to help, please don’t hesitate to contact us directly at [email protected]. Your feedback is invaluable, and we’re committed to using it to enhance our service. Thank you for helping us improve.
customer
Oct 21, 2026
Great job as always!
Great job as always!
Response from SpruceOct 22, 2026
We’re so pleased you had a great experience! Thank you for your kind words and for choosing Spruce.
customer
Oct 21, 2026
Our space did not seem thoroughly…
Our space did not seem thoroughly clean. Items around our apartment had been moved which was frustrating. It seems as though the quality of service has drastically decreased as we’ve continued to use this cleaning service
Response from SpruceOct 22, 2026
Hi there, and thank you for your review. We’re sorry to hear about your experience and would like the chance to assist. Please reach out to us directly at [email protected] so we can address your concerns. We appreciate your feedback and the opportunity to make things right!
customer
Oct 21, 2026
She was very thorough and didn't tush…
She was very thorough and didn't tush through. She did a great job and we would love for Her to return each time for our cleaning. Nexy time please windex the photo frames in the master bedroom.
Response from SpruceOct 22, 2026
We’re so grateful for your wonderful feedback! It’s great to know you loved your service, and we have added your recent cleaning Pro as a preferred provider for your account. Where availability allows, we will assign them to your future services!
customer
Oct 21, 2026
Always do a great job!
Always do a great job!
Response from SpruceOct 22, 2026
Thank you for such a fantastic review! We’re thrilled to hear you enjoyed your service and appreciate you trusting Spruce with your cleaning needs.
Troy S.
Oct 21, 2026
Convenient Service
Yolanda did a great job and cleaned everything well in a timely manner.
Response from SpruceOct 22, 2026
Thank you so much for your wonderful review! We are so glad you loved your service and appreciate you for choosing Spruce for your cleaning needs.
Susan D.
Oct 21, 2026
Entry back home- When I first came home I did not know…
When I first came home I did not know if the home had been cleaned because they did not leave the usual check off list of items done! Also several things in the master bathroom were messed up, like the shower curtain, and trash bags were not replaced. Overall the place looked good- but it confused me!!
Response from SpruceOct 21, 2026
Hello, and thank you for reaching out with your feedback. We apologize for any issues and invite you to connect with us directly at [email protected]. We’re here to help, and we appreciate the chance to address your concerns!

SpruceReviews of getspruce.com

About Spruce

About these reviews

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SpruceReviews of getspruce.com

Spruce reviews

Great as always!

DO NOT EVER BOOK WITH THIS COMPANY!!!

Great job as always!

Our space did not seem thoroughly…

She was very thorough and didn't tush…

Always do a great job!

Convenient Service

Entry back home- When I first came home I did not know…

About Spruce

About these reviews

More in Cleaning Service Providers, Texas

Dallas Maids

Lupe's Home & Office Cleaning, LLC

Ballcap Buddy Cap Washer

Gabbys Cleaning Service

Spruce reviews

Great as always!

DO NOT EVER BOOK WITH THIS COMPANY!!!

Great job as always!

Our space did not seem thoroughly…

She was very thorough and didn't tush…

Always do a great job!

Convenient Service

Entry back home- When I first came home I did not know…