SpruceAt Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cleaning Service Providers · Dallas, Texas
Excellent
Cleaning Service Providers · San Antonio, Texas
Excellent
Cleaning Service Providers · Cedar Park, Texas
Excellent
Cleaning Service Providers · Aledo, Texas
Excellent
513 approved reviews, newest moderated first
customer
Sherryl did an amazing job today !
Response from SpruceOct 27, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that Sherryl did an amazing job, and she’ll be glad to know her hard work made a great impression. We appreciate you choosing Spruce and look forward to your next service!
customer
They did a great job.
Response from SpruceOct 24, 2025
Thank you for your kind review! We’re so happy to hear you were pleased with the service. We truly appreciate you choosing Spruce and look forward to your next cleaning!
customer
Arrival early in my service window. Followed directions for entry by going to the leasing office for entry .everything seems dusted an / or wiped. Nice job
Response from SpruceOct 24, 2025
Thank you for your great review! We’re so glad to hear your service went smoothly—from the timely arrival to the attention to detail throughout your home. We truly appreciate you choosing Spruce and look forward to Sprucing up your space again soon!
Chris H.
The cleaning was actually maybe a 3.5 star to 4 star. It's Spruce in general that I'm grading at 2 stars, and that's not the fault of the person that cleaned my house. To the cleaning, the cleaner overlooked putting new trash bags in a couple small garbage cans and I felt the kitchen counters to have a little debris on them. What has made me upset with spruce is after 15 months of cleaning my house, you're suddenly raising my price because your person input the data wrong into your computer. I've always had 2.5 baths, and now you want to charge more. Also, I think it's horrible to have your customer service all via text or email. That is the most ridiculous approach I've ever heard of. It's not at all convenient for the customer. I see that it's likely very convenient for Spruce, but don't you want happy customers? A customer wants a REAL PERSON to talk to on the PHONE when there is a concern. Texting is a pain and so impersonal.
Response from SpruceOct 24, 2025
Hello, and thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience didn’t meet expectations and understand your frustration regarding the pricing adjustment and communication process. We’ve reviewed your comments and would like the opportunity to discuss this further to ensure your concerns are properly addressed. Please reach out to us directly at [email protected] so our team can review your account details and work toward a resolution. We appreciate your 15 months of loyalty and the feedback you’ve provided—it helps us continue improving both our service quality and customer support experience.
Susan
Unprofessional, cleaner did not do a thorough deep clean. So many pictures and videos of things she marked as complete on her checklist but did not do. All they did was offer me $25 on a next booking. Mind you I paid $160 for a deep clean on an apartment. Will never use them again.
Response from SpruceOct 24, 2025
Hello, and thank you for sharing your feedback. We’re sorry to hear about your experience and take your concerns seriously. Unfortunately, we weren’t able to locate your account based on the information provided here. Please contact us directly at [email protected] with your service details so we can review your case further and work toward a proper resolution. We appreciate the opportunity to address this matter!
customer
Brytne did a great job - very thorough, and very respectful of my things.
Response from SpruceOct 24, 2025
Thank you so much for your kind review! We’re delighted to hear that Brytne provided such a thorough and respectful service. She’ll be thrilled to know her efforts are appreciated. We truly value your trust in Spruce and look forward to your next cleaning!
One lazy yr old M.
I could not clean my apartment the way these service providers did. Thank you very much.
Response from SpruceOct 24, 2025
Thank you for your wonderful review! We’re so happy to hear you were impressed with the results and that our team could make such a difference. We truly appreciate you choosing Spruce and look forward to Sprucing up your home again soon!
Deborah P.
Did a good job
Response from SpruceOct 24, 2025
Thank you for your review! We’re glad to hear you were pleased with the service. We appreciate you choosing Spruce and look forward to your next cleaning!