SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve Reviews | Read Customer Reviews of getsoothrelieve.com

SoothRelieve reviews

523 approved reviews, newest moderated first

Baron
Mar 11, 2025
These people are fraudsters
These people are fraudsters, they should be banned from trading, I wanted one pair of their socks, they claimed I've ordered the one, they included four more and charged the four. I will approach the trading standard authority and the UK ombudsman. PayPal is aiding them, all they did to help was suggesting I change the password.
Response from SoothRelieveMar 11, 2025
Hello Baron, Thank you for sharing your feedback with us. We truly appreciate you bringing this to our attention, and we're sorry to hear about any inconvenience you might have experienced. Our support team has already sent an email in an effort to resolve the matter, but unfortunately, we haven't received a response just yet. At your earliest convenience, please check your inbox (and spam folder just in case), and kindly reply to the message so we can assist you further. Alternatively, you’re always welcome to reach out to us directly at [email protected] — we’re here to help and would love to make things right. Warm regards, SoothRelieve Team
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Ken P.
Mar 11, 2025
Prompt service.
I had an issue with my order and I reported it the same day. I was amazed at the reaction I received. It was immediate and I was assured of a refund straight away. That is extremely good service, I will recommend this company to all my friends and relatives.
Response from SoothRelieveMar 11, 2025
Hello Ken, Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to assist you promptly and provide you with the support you needed. Your kind words about our service truly mean a lot to us. We're grateful for your recommendation — it’s the highest compliment we could receive! If you ever have any questions or need further assistance, please don’t hesitate to reach out to our support team at [email protected]. We’d be more than happy to help. Warm regards, SoothRelieve Team
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Annie Y.
Mar 4, 2025
Disgraceful company
This company is a fraud. DO NOT ORDER FROM THEM I ordered one pair of socks for 15.95 USD and they stole 100.86 USD from my PayPal account. I am still trying to get a Return and Refund form from them to return the parcel of 8 socks that I did not order. UPDATE. - SoothRelieve have now told me that they will NOT issue me with the return and refund paperwork I need to return the socks. Their reason - because I also reported their appalling behaviour to PayPal. SOOTH RELIEVE are definitely to be avoided UPDATE The response from SOOTH RELIEVE is typical of their other responses to complaints. The company are lying. In saying they cannot find my order details is proof of their degraceful behaviour. Of course they have my order . Why would 8 pairs of socks arrive in my post? My warning is clear. DO NOT BUY FROM SOOTH RELIEVE.
Response from SoothRelieveMar 5, 2025
Hello Annie, Thank you for sharing your feedback with us. We truly appreciate you bringing this to our attention, and we're sorry to hear about any inconvenience you might have experienced. Our support team has already sent an email in an effort to resolve the matter, but unfortunately, we haven't received a response just yet. At your earliest convenience, please check your inbox (and spam folder just in case), and kindly reply to the message so we can assist you further. Alternatively, you’re always welcome to reach out to us directly at [email protected] — we’re here to help and would love to make things right. Warm regards, SoothRelieve Team
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James S.
Feb 20, 2025
How I avoided morning heel pain
Reduced morning pain from muscle spams caused by drop foot. Easy on/off with limited reach due to back surgery. Provides gentle massage when walking around home without shoes. Good product. Easy care.
Response from SoothRelieveFeb 20, 2025
Hello James, Thank you for sharing your experience! We're so happy to hear that our compression socks have been a helpful part of your daily routine. It’s great to know they’re easy to use and provide the comfort you need. If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at [email protected]—we’re always happy to help! Warm regards, SoothRelieve Team
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Tom G.
Feb 19, 2025
This company preys on the vulnerable
I ordered one pair of socks but received a confirmation by email for eight pairs . I contacted SootheRelief within an hour of placing my order and was informed that the order could not be changed and I would not receive a refund because the order had already been shipped. Their policy states that no adjustments or refunds can be applied after 12 hours of placing the order. I called them within one hour. I am 84 years old and live on a small fixed income. I cannot afford to pay over $100 for socks. Based on the number of similar complaints sent to TrustPilot, BBB and online outlets, many people have been deceived by this miserable company and its fraudulent business practice .
Response from SoothRelieveFeb 20, 2025
Hello Tom, Thank you for sharing your feedback. We had requested additional order details to help improve your experience, but it seems we haven't received a response yet. To ensure we can assist you properly, please email us at [email protected] with your order ID or any relevant information. Our team is ready and eager to help resolve this for you. We look forward to hearing from you soon. Warm regards, SoothRelieve Team
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Grania M.
Feb 19, 2025
Satisfied
I had an issue, the company have addressed it, so now all seems good.
Response from SoothRelieveFeb 19, 2025
Hello Grania, Thank you for bringing this to our attention. We're sorry to hear about any inconvenience you might have experienced. Our support team has sent you an email to help resolve this issue. Please check your inbox, and if you don’t see it, kindly reach out to us at [email protected] so we can assist you right away. We appreciate your patience and look forward to making things right for you! Warm regards, SoothRelieve Team
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Diane C.
Feb 11, 2025
Ordered 1 pair of socks
Ordered 1 pair of socks. Mu debit card was charged $60.91. 7 pairs were delivered, which did not fit. Debit card was charged an additional charge of $39.95. was added. My bank contacted the company was told the charge was for a "subscription". $39.95 was refunded. I have been trying to get a return authorized since January 11th for the socks. The only response to my emails is "what can we help you with". My bank said to return the socks, if refund is not given, they will refund. I cannot get a human calling the phone number on the website or calling the number my bank used. I have reported this to the BBB, as well. BEWARE OF GetSoothRelieve!!!!!
Response from SoothRelieveFeb 12, 2025
Hello Diane, Thank you for sharing your feedback. We're sorry to hear that you might have experienced an issue. Our support team has sent you an email to help resolve this matter, and we truly hope to make things right for you. If you haven't received it, please check your inbox (including spam/junk folders), or feel free to reach out to us at [email protected]. We're here to assist you! Warm regards, SoothRelieve Team
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Sam S.
Feb 8, 2025
Good product as described
Good product as described. Arrived Quickly.
Response from SoothRelieveFeb 10, 2025
Hello Sam, Thank you for your feedback! We're glad to hear that you're happy with your purchase and that it arrived quickly. If you ever have any questions or need any assistance, feel free to reach out to us at [email protected]—we're always happy to help! Warm regards, SoothRelieve Team
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