Stacy M.
Very good customer service..
Very good customer service..

Achieve the best shape of you with personalized weight loss from experts you can trust.Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get:1. Monthly video visits with a weight loss specialist2. Convenient app with ability to chat with your provider anytime3. Access to both branded and compounded weight loss medications4. Affordable medication pricing, with compounded semaglutide at just $199/month.5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
Shapely (getshapely.com) has 172 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
172 approved reviews, newest moderated first
Stacy M.
Very good customer service..
Sharon S.
What made my experience great is that I have lost 33 pounds an I feel great I can fit into clothes I haven't been able to wear in years. I have a meeting every month with my practitioner and we go over my progress and how I am doing.
Josie G.
I was on shapely before and quit due to financial problems. Now I’m restarting my journey and hoping to go further. Had a really bad 6 months so I need all the support I can get.
MARGARET
I called to make an appointment for consultation, explained I don't want to pay for Wagovy, I have UHC, told me to tell consultant I have sleep apnea, they don't check, now I find our, it's a SCAM to rope yoy into paying for it! I am already in debt from PAYING for it and my Meds are done. I lost weight but didn't reach my goal weight. DON'T GET INVOLVED WITH THIS COMPANY,SCAM ! JUST LIKE MOST THINGS YOU FIND ON SOCIAL MEDIA !!
Response from ShapelyJan 28, 2026
Hi Margaret, I'm glad to hear you lost weight and sorry to hear of your disappointment with Shapely. We do offer assistance with getting GLP-1s approved by insurance by working on prior authorizations, but unfortunately some health plans do not approve them despite our very best efforts. While we cannot control what your insurance plan covers, we do offer affordable medication options, including some medications that your insurance may cover. We have requested your information so we can assist you further.
Jennifer R.
What an amazing experience! I met with Dr. Justin Zaghi back in June for the first time to find what was best for me in my weight loss journey. He was extremely informative and great bedside manner. I continued to meet with him monthly for check ins and I am happy to say after 6 months I met my goal weight and he is a big part of that! Highly recommend Dr. Zaghi and the Shapely team for your weight loss journey!!
Response from ShapelyJan 28, 2026
Thank you Jennifer! So glad to hear of your amazing experience with Shapely!!
Manuelle
Well, this is a follow up review to the review I wrote a week ago. I said I was going to write another review after I met with the provider and dietician. I have decided not to do Shapely. I have decided that it is not for me. I cancelled my appointment for next week with the provider more than a week in advance to try and prevent the issues I had last time I cancelled a provider appointment. Last time after I cancelled the appointment with the provider by text and email, I got two reminders of the appointment. After I cancelled the appointment for next week, I get a call, and I couldn't make out the girl's name left on the message, and I couldn't totally hear the message she left. She wanted me to call her about my cancellation. And a couple hours later I get a text from the same girl and didn't leave her name, and she wanted to know the reason for my cancellation. I gave a reason before on the text. I had already stated I was cancelling the appointment and she wanted a confirmation of that what seemed like a very unnecessary request. And the girl was on the bratty side in my mind. So, after I cancelled the appointment, I get an annoying phone call and text from this girl at Shapely. If you are thinking of doing Shapely or are thinking of quitting, I recommend scrolling through the reviews and reading the one-, two- and three-star reviews. There was a review by someone who called themself "customer" on 7/18/2025 that quoted what I had seen a week ago or so. This has to do with reviews by Shapely not always gotten on the up and up. I saw this when I Googled Shapely. I also question if the reviews I Googled on the providers are verified reviews. Sometimes a number of the reviews look like they could have been written by the same person. So, all and all I had a bad experience before I even met with the provider and dietician and decided Shapely was not for me.
Response from ShapelyJan 9, 2026
Hi! I’m sorry to hear you changed your mind never ended up trying Shapely. We have thousands of happy patients and are proud of their incredible results. We do routinely follow up with patients when they cancel appointments so we can assist them on their journey. If you change your mind and want to give us a try, we will be more than happy to care for you.
Charles K.
Love it. They check on me to make sure I’m doing well
Response from ShapelyJan 2, 2026
Thank you so much for your kind words, Charles! We’re glad to hear you’ve felt supported and checked in on—your well-being is always our priority. We truly appreciate you taking the time to share your experience.
Terry
I love Shapely! I have had a wonderful experience with Shapely! From my PA to nutritionist have been so helpful and positive along my journey!!! Thank you to them for their guidance in my weight journey!🙌🏻🫶🏻👏🏼👍🏻
Response from ShapelyJan 2, 2026
Thank you so much, Terry! We’re thrilled to hear you’ve had such a wonderful experience and that our care team has been supportive throughout your journey. We truly appreciate your kind words!