Manuelle
Think twice before proceeding with Shapely
Well, this is a follow up review to the review I wrote a week ago. I said I was going to write another review after I met with the provider and dietician. I have decided not to do Shapely. I have decided that it is not for me. I cancelled my appointment for next week with the provider more than a week in advance to try and prevent the issues I had last time I cancelled a provider appointment. Last time after I cancelled the appointment with the provider by text and email, I got two reminders of the appointment. After I cancelled the appointment for next week, I get a call, and I couldn't make out the girl's name left on the message, and I couldn't totally hear the message she left. She wanted me to call her about my cancellation. And a couple hours later I get a text from the same girl and didn't leave her name, and she wanted to know the reason for my cancellation. I gave a reason before on the text. I had already stated I was cancelling the appointment and she wanted a confirmation of that what seemed like a very unnecessary request. And the girl was on the bratty side in my mind. So, after I cancelled the appointment, I get an annoying phone call and text from this girl at Shapely. If you are thinking of doing Shapely or are thinking of quitting, I recommend scrolling through the reviews and reading the one-, two- and three-star reviews. There was a review by someone who called themself "customer" on 7/18/2025 that quoted what I had seen a week ago or so. This has to do with reviews by Shapely not always gotten on the up and up. I saw this when I Googled Shapely. I also question if the reviews I Googled on the providers are verified reviews. Sometimes a number of the reviews look like they could have been written by the same person. So, all and all I had a bad experience before I even met with the provider and dietician and decided Shapely was not for me.
Response from ShapelyJan 9, 2026
Hi! I’m sorry to hear you changed your mind never ended up trying Shapely. We have thousands of happy patients and are proud of their incredible results. We do routinely follow up with patients when they cancel appointments so we can assist them on their journey. If you change your mind and want to give us a try, we will be more than happy to care for you.



