Mia B.
Great Results, Mediocre Provider
I am happy with my results with my meds. However, my provider could definitely improve on his listening skills. I asked for exercises to do when my autoimunne disorder flares up and he responded by explaining my autoimmune disorder to me along with treatments. That was not my original question. Also, I understand wanting to be thorough, but he over explains things. This sometimes comes off as though he believes I'm incapable of understanding anything medical. I had to remind him that I work in healthcare as well.
Response from ShapelySep 16, 2026
Thank you for this honest feedback, Mia — and congratulations on your results! We're sorry the communication side hasn't matched. Having a different question answered than the one you asked, and feeling over-explained to, isn't the experience we want anyone to have. We work hard to choose providers with great bedside manner, but sometimes it simply isn't the right fit — and that's something we can absolutely fix. Please reach out to us at [email protected] or 424-600-8360 with your information and we'll get you matched with a provider who's a better fit for you.