GetphotoblanketReviews of getphotoblanket.com

同じ商品の買い忘れがあり追加注文をしたところ荷物をまとめて送料を返金してくださいました。 細かいことにも気づいてくださるカスタマーサービスだと思います

BUYER BEWARE!!!! Made a purchase and paid for express shipping, which guaranteed a specific delivery date. Needless to say, it never arrived. Customer service is a joke and gives cookie cutter, expected responses with no real help….just like I’m sure any reply to this review will be along the lines of ‘sorry for your negative experience, contact us at blah blah blah so we can look into resolving’

「写真ぬいぐるみ人形キーチェーン 」購入しました。送料なども含めると¥6,542でした。イメージ画像からパーツを縫い合わせた物だと思いましたが違いました。ＵＰした画像に似たイラストをプリントした布を両面表の状態でワタを詰めただけのぬいぐるみとは思えない綿詰めの布でした。自分でプリントできればもっと綺麗に作れると思います。他の方も書かれていましたがイメージ画像を変えるべきだと思います。レビューを見て購入するべきでした。返品したいです。二度とこの商品は購入しません。

If I could give a -5 I would have. I ordered 5 viewfinders and 15 custom reels from GetPhotoBlankets expecting a meaningful, gift-quality product. What I received was a product with images so blurry they were unusable. When I raised the concern, I was told the blur was part of a “vintage feel.” That explanation doesn’t hold up. I own authentic vintage ViewMaster reels from the 1970s, and those images are still clear and recognizable. What I received from GetPhotoBlankets was not vintage-style quality — it was poor print quality. The difficult part here is not just the defective product. It’s the refusal to acknowledge the issue in a reasonable way. I could get non blurry reels for an additional $10/per reel. I submitted high-quality photos. I paid for a personalized keepsake. Instead, I received something I could not give as a gift and wasted $150. It seems the company hopes customers will simply accept a substandard product because it is “customized.” That’s not acceptable when the final result materially differs from reasonable expectations created by their advertising and product examples. A fair resolution would have been simple: * acknowledge the quality issue, * stop reframing it as intentional, * and provide a meaningful remedy. Instead, the experience became unnecessarily frustrating and dismissive. I would strongly encourage potential customers to research reviews carefully before ordering — especially if image clarity and gift quality matter to you. This company operates like a scam. Update to the companies response: I reached out several times to your customer service with no reasonable resolution rather asking for $10/reel more to have clear images.

I ordered a custom viewfinder. took all the time to upload all my pictures and paid for express shipping. I never heard back from them to confirm the order after I paid and after following up several times with no response, I eventually tried to get a refund through PayPal. Hopefully that works out. I am not sure if this company really exists but I’m pretty disappointed because they messed up my Mother’s Day gift. I am going to have to order somewhere else now and it will be late.

Vivian, in customer service, understood my concern regarding an order and has taken steps to rectify the issue. She is considerate and professional. Because of her fine service, I will definitely shop at 'getphotoblanket' again.

何度も丁寧にやり取りをしてくれて満足のいく品物を作っていただきました。ありがとうございました。

Didn’t even receive the product I ordered not even something remotely like it.