Emily M.
On their site
On their site, it promised the blanket would arrive before Christmas if ordered by a certain date. I ordered by this date and the blanket did not arrive until New Year's Eve. The company seems to use some sort of shipping partner that is not USPS, yet they give you a USPS tracking number. My order arrived a full week late, and took 21 total days to ship. While I was trying to get status on my order, the customer service took no responsibility for missing the promised shipping date and told me "not to worry, it will get there." They were not phased one bit that they missed the deadline, and didn't even take ownership of the original promise to arrive before Christmas. If you are using this company for a gift that needs to be delivered by a certain time, you should look elsewhere.




