Kirk C.
I ordered a puzzle 6 April for my…
I ordered a puzzle 6 April for my brothers birthday 6 May. No communication from the company zero updates then I get a notification saying that it’s being processed. I contact the company I’m asked to wait two weeks they’re dealing with COVID-19 fine. Then an update stating that it’s in the process of being shipped from Fresno California and it does not arrive and no other information except for when I click the link that it’s coming from China. They offered to give me 10% discount refund which is not even the taxes. I contact them still has not received by June no response finally the 13th it arrives of June my brother sent me a text and says what’s it supposed to be. I said the picture on the box he sent me a picture of the box it’s a Tupperware box with no other information. They offered to give me 10% discount refund which is not even the taxes. I contact them still has not received by June no response finally the 13th it arrives of June my brother sends me a text and says what’s it supposed to be. I said the picture on the box he sent me a picture of the box it’s a Tupperware box with no other information. I sent a picture of the item to them I get a response from Deni saying well once the puzzles made then we can talk about it I said no I’m just asking because it’s a misrepresentation of what they were supposed to be getting. Awful company do not do business with them I will make sure that I can review them on every website I can for the negativity of a crappy product crappy customer service.




