GetOEMParts.comReviews of getoemparts.com

Company kept me informed daily on package updates. I received it sooner than expected! Product was really great quality, I was expecting something simple and was very impressed. They aren’t to far from me and I will definitely shop here again

Ordered 6/1 but not shipped until 6/7 and received 6/10. 2 plastic strips less than 1lb cost $59....Ok...but standard USPS shipping $17.87. Do math before you order.

I experienced exactly what others have recently reported - getting the parts I ordered after a long delay, then finding out that they were wrong (my mechanic's fault) but trying to contact anyone there for service has been futile - no response to repeated attempts by email, chat, phone - they even have a recorded message saying they don't take phone calls - even though there is a number on their website. I'm 515.00 in the hole at this point and cannot seem to be able to contact anyone. I'm going to my credit card company, the BBB, and will write more reviews until they make things right. I only put one star there as none was not an option. At least they did send the merchandise but get a big 0 for customer service! Update - after 2 1/2 months and another attempt to make contact, I heard back from them (Tasca of whom getoemparts is a parent company) and they gave me a return authorization number and I sent the parts back and was credited. I'll take them off my 'feces list' and consider ordering from them in the future but will bloody sure the part number are right as I had to eat the shipping both ways!

This company is a scam! Order#394492 Like many others I am here because I ordered a part and have been unable to contact this company in any way. Phone number just repeats a recorded message over and over, email results in no reply, and “live chat” times out after about a minute and kicks me out. Haven’t been able to get an answer form anyone and now I will be disputing the charge with my credit card company. Hopefully I am able to receive a refund but avoid this company at all costs. They have no parts in stock regardless of what their website says. I will be reporting this to the BBB as so many others have. Don’t believe the positive reviews on here. They are very likely posted by company employees. Update (6/8/22): I just received a tracking number (9400109206446502110235) which states a shipping label was created, but is not yet in the system. At this point I would be EXTREMELY surprised if it was the correct part I ordered and I am 99% certain that this is simply a stalling tactic on the behalf of getoemparts.co*/Tasca Auto. I already opened a dispute with my card issuer and will NOT be closing it until I receive the correct part. Still have not heard back from this company and their phone service and “live chat” function remains inoperable. I’ll update when the USPS receives the “package”. If I am incorrect and this is the correct part I will be updating this to a 2 star rating as it was still the worst experience I’ve ever had ordering ANYTHING online. UPDATE: 6/13/22 OK, so it’s time for me to eat some of my words and admit I may have been a bit too harsh on this company. I received the car part I ordered and much to my surprise, it was the correct part! I’m still extremely displeased with the lack of communication and poor customer service with this company, but I no longer believe this to be some fly-by-night scamming operation. It seems, at least in my case, that this is a real company with real car parts. Overall I’m just glad my money wasn’t wasted and I will be closing the dispute with my card issuer. I have no problem admitting my mistake and I just hope they make improvements to their customer service department.

They had all the parts I needed I was given and shipped to me very quickly

cannot contact OEM to find out why I have not received a part i ordered

This was the best price I could find online for my Lincoln seat trim piece not to mention most places I checked said it was no longer available. Looks like when I need any parts for my cars I’ll be checking here first. Fair price and pretty good shipping too. Thanks

I got the wrong part and no one has responded to my attempts to get this fixed. Please contact me so we can partner to fix this. Thanks