Odie Pet InsuranceOdie is a modern pet insurance company that empowers pet parents to care for their pets with confidence. We're here to support your pet's health and well-being at every life stage with emergency coverage, proactive care, and at-home health tools designed to help cats and dogs live their fullest lives.
Odie Pet Insurance (getodie.com) has 227 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Donald
Was very easy to sign my dogs up.
Response from Odie Pet InsuranceAug 17, 2026
Thank you for the great feedback! We’re so glad to hear that signing up your pets was was an easy process. We appreciate you choosing Odie to help protect your pups!
Lucy M.
Professional and helpful
Response from Odie Pet InsuranceOct 19, 2026
Thank you for your kind words! We’re so glad to hear you had a professional and helpful experience with our team. We appreciate your trust in us to help protect your furry family members!
Larry A.
Great Service
Response from Odie Pet InsuranceJul 16, 2026
Thank you! We truly appreciate your kind words. We're so glad you had a great experience, and we look forward to assisting you again!
Ina
Answer questions handle claims reasonable amount of time
Response from Odie Pet InsuranceJul 16, 2026
Thank you for your feedback! We're glad to hear your questions were answered and that you found our response time reasonable. We appreciate your support and will continue working hard to provide the same great service moving forward.
Julene
Putting in a wellness claim was really easy online. It took less than a week for the claim yo be reviewed and processed.
Response from Odie Pet InsuranceJul 9, 2026
Thank you for your wonderful feedback! We're so glad to hear that submitting your wellness claim online was quick and easy, and that your claim was processed quickly. We appreciate you taking the time to share your experience!
Emily D.
This is an update to my previous reviwe. After I left a review a representative got in touch with me. Apparently the hold up was because the old insurance company didnt transfer my medical records to Oddie. I have received multiple emails and phonecalls from Odie explaining all the benefits and claims processing. I also had to make a phonecall now and they replied right away. They covered all my claims and I am very grateful for this. The only thing I wish they would have a more client friendly website. For example I uploaded a wrong file and couldn't remove it without calling them, but I called them and they took care of it right away. Also, I have been trying to put my pets photos and the site won't upload it. Otherwise, great company.
Response from Odie Pet InsuranceJun 26, 2026
Thank you for updating your review! We're so glad we could resolve your claims and provide the support you needed. We hope you continue to see positive changes as we work to improve our customer experience. Thank you for trusting Odie with your pets' care!
David O.
This company was overwhelmed by us migrating Pet Best customers and claims can take a bit of time to settle. Even so, some claims were settled extremely promptly and overall all my recent claims were approved in a very fair manner. Moreover, I had several conversations with agents on the phone and every person was extremely courteous, sympathetic and helpful.
Response from Odie Pet InsuranceJun 23, 2026
Thank you for your kind review and for your patience during this recent transition. We're pleased to hear your claims were handled fairly and that our team provided courteous and helpful service throughout the process. We truly appreciate your support and feedback.
Jeanette L.
Purchase ofie pet insurance through my bank. I then took my pet lucky to the vet for annual checkup and vaccination. I then submitted my claim online and was refunded a huge portion of my out of pocket expenses in 2 weeks. It was easy and stressful free. I uploaded all his records on file for faster review .
Response from Odie Pet InsuranceJun 23, 2026
Thank you for sharing your experience! We're happy to hear that enrolling through your bank was simple and that Lucky's annual checkup and vaccinations were covered as expected. We appreciate your trust and are happy we could help make caring for Lucky a little less stressful!
