Samantha
Great experience and the price is just…
Great experience and the price is just right. Now I need a boat ride every time I go to Miami, definitely unlocked a new hobby.

With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!
Getmyboat (getmyboat.com) has 516 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Samantha
Great experience and the price is just right. Now I need a boat ride every time I go to Miami, definitely unlocked a new hobby.
Luke R.
The service worked great and I will use them again.
Ryan B.
California startup that doesn't understand business in the South. Great idea! Good interface, responsive support, but come on, if you try to prevent people from doing business in-person you're going to create ill will. You gotta add value beyond just connecting people. Both the boat owner and I are happy to pay for the connection, but if you want repeat business you gotta add value. Also just make it easier to browse the other boats available from the same owner/company! People buy from people.
Response from GetmyboatMar 11, 2025
Hi Ryan, Thank you for your feedback! We truly appreciate your thoughts on the platform. We're glad to hear you find the idea great and the interface easy to use, and that our support team has been responsive. We understand your concerns about in-person transactions. Our goal is to create a secure and seamless experience for both renters and boat owners. We’re always looking for ways to add more value to the service beyond just connecting people, and your input is valuable in shaping future improvements. Regarding your suggestion to make browsing easier for other boats from the same boat owner/operator, we have shared your feedback with our design and product team. We value your business and look forward to being part of your next boating adventure! Getmyboat Customer Support
Frank
Great trip, higly recommend Sam
Ttran
We had a great time on the boat! Great communication from the owner and the driver was very accommodating when we needed him to get closer to our drone that would not fly back. We loved that we were able to play our own music too. We enjoyed a beautiful sunset, a surprising firework show, and had a relaxing experience! 10/10 would recommend.
J M.
Great owner and customer service
MARCIA S.
Amazing trip
Marina G.
Owner changed the booking when I arrived and insisted on coming with us. I put no boating license (it was for a duffy rental that doesn't leave a marina) and he said the law just changed and I needed a license. I was skeptical and asked when the law changed-"oh this month" he says and then I asked why he didn't communicate this in the last two weeks BEFORE I arrived. He Initially wanted to charge more and after saying no, he said "ok no extra charge but I'm coming with you" but then got angry about little things "oh you brought a cake for a birthday, oh you're taking pictures? etc" so after realizing being stuck on a boat 2 feet from this a hole was going to be a BAD experience and explaining the reservation had been changed by HIM-we decided to not go under these circumstances. Tried calling getmyboat and their voicemail was full. Tried to cancel the booking on the app and was informed that I'd be on the hook for it then. Owner fraudulently told the company the booking continued so they charged me. Finally got someone on the phone three days later for them to tell me they have no power at all and it's up to the owner to approve the refund or not. Clearly that's not happening since he wants to get paid for a trip that didn't happen. So don't expect to get a good customer service experience OR the fact that they'll back up a customer OVER an owner. Just beware they don't have your back if something goes wrong.
Response from GetmyboatFeb 13, 2025
Thank you for taking the time to share your experience. We're truly sorry to hear about the challenges you faced with your booking. This is not the experience we want for our customers, and we’d like the opportunity to look into this matter further. We’ve requested your contact information via Trustpilot but have not yet received it, which has made it difficult for us to locate your reservation and investigate the situation. If you could provide us with your booking details by reaching out to our support team directly at [email protected], we’d be happy to assist you further. Our goal is to ensure fair resolutions for both renters and boat owners, and we take reports like this seriously. Please contact us at your earliest convenience so we can review your case and work toward a solution. We appreciate your feedback and hope to hear from you soon. Getmyboat Customer Support