KeySmartONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTSConstantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.
KeySmart (getkeysmart.com) has 198 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Manufacturing · Lake Zurich, Illinois
Excellent
Manufacturing · Elgin, Illinois
Excellent
Manufacturing · Chicago, Illinois
Excellent
Manufacturing · Glendale Heights, Illinois
Excellent
Showing 126 reviews with 5 stars · Clear filters
NOMAN S.
Ordering is smooth. Even inner to change my order and they responded right away and helped me to change my order
Response from KeySmartNov 26, 2025
Hi Noman, Thanks for sharing your experience! We’re glad to hear the ordering process went smoothly and that our support team was able to help you update your order easily. We appretiate your business! Kind regards, The KeySmart Team
Belinda H.
Excellent customer service, very speedy response to my query. No quibble, new lock on it's way. I'm impressed!
Response from KeySmartNov 26, 2025
Hi Belinda, Thanks for the shout-out! We’re really happy to hear our team was able to help quickly and get that replacement on the way fast! We appreciate you taking the time to share your experience. Kind regards, The KeySmart Team
Mr S Q.
I am sure it will arrive shortly, thank for your support
Response from KeySmartNov 26, 2025
Hi Mr. Qureshi, Thanks for your patience , we appreciate it. We’re glad our team could support you along the way. If you need anything else, don't hesitate to contact us at [email protected]. Kind regards, The KeySmart Team
Carla B.
I had a problem with one of the KeySmart cards but the company was very quick to respond with suggestions to try to fix it. When that did not help, they were quick to ship a replacement the same day.
Response from KeySmartNov 26, 2025
Hi Carla, Thanks for sharing your experience! We’re glad our team was able to jump in quickly and get a replacement out to you right away. Your feedback means a lot, and we’re happy to know you’re taken care of. Kind regards, The KeySmart Team
Velibor K.
Great support
Response from KeySmartNov 10, 2025
Hi Velibor, We appreciate your feedback! Glad to know our support team could make your experience a great one. Kind regards, The KeySmart Team
Steven M.
Andressa went out of her way to check KeySmart’s warehouse for an accessory for me and luckily found it. She had prompt, outstanding communication over email and provided me a tracking number as soon as she somehow found this piece. Andressa is a rockstar and I learned today that KeySmart has great customer service in part thanks to her.
Response from KeySmartNov 10, 2025
Hi Steven, We couldn’t agree more , Andressa is a rockstar! She’ll be thrilled to hear your kind words. Thanks for taking the time to recognize her and for sharing your experience. We’re lucky to have customers like you who notice the extra effort. Kind regards, The KeySmart Team
D. J. F.
The true mark of customer service and company reputation is not when things go great...it's when they don't, and KeySmart came through in glowing terms. I made an error, and they not only corrected it for me with no charge or delay, but they made me want to do business with them again....and I will!
Response from KeySmartNov 5, 2025
Hi D.J, We’re so glad we could turn things around for you and earn your continued trust. Thanks for giving us the chance to make it right. We’ll be here whenever you need us again! Kind regards, The KeySmart Team
Jamie W.
Great products and excellent customer service and support when needed. Prompt responses by email and solution focussed approach. Thanks!
Response from KeySmartNov 5, 2025
Hi Jamie, Thanks for your kind words! We’re thrilled to know you’re happy with both our products and our support team. We really appreciate you taking the time to share your experience. Kind regards, The KeySmart Team