Stella F.
Haven’t received my order!!!!!!!!
Haven’t received my order!!!!!!!!! Well overdue. It is a birthday present for my son His birthday is 2/18.
Response from GethikFeb 17, 2025
Dear friend, We apologize for any inconvenience this may have caused you. We have checked your order MAN-5476, placed on February 3, 2025. For custom products, we require 5-7 days for production and 15-20 days for shipping. We are sorry that your order did not arrive by February 18. However, we had sent an email after your purchase regarding the estimated production and delivery time. We are now pushing the shipping carrier to deliver your order as soon as possible. We appreciate your understanding and kindly ask for a little more patience as your order should arrive in just a few more days. Best regards,


