william L.
I was very disappointed with the…
I was very disappointed with the product (a monogrammed sweatshirt) in a few respects. For the price, the quality is poor. The product was shipped from & made in China. Gethik falsely presents its products are made & shipped from USA. I am male, exactly 6ft tall, slim build. The shirt generally fits, but not at the shoulders / neck. It is styled for the female form; the buttons at the neck, viewed from the front are on the RHS. I will not buy from this company again.
Response from GethikJun 3, 2025
Dear friend, We’re sorry to hear about your negative experience and truly appreciate your feedback. We’d like to explain a bit: while our main office is based in the United States, in recent years, we have expanded and opened several large manufacturing facilities in Vietnam. The Sweatshirt you ordered was produced at one of these factories in Vietnam. To ensure fast delivery, we are partnered with a major international shipping company based in China, which helps streamline the shipping process to your country. Additionally, the sweatshirt you ordered is designed in a unisex style, and we always include a detailed size chart (attached below) so that our customers can choose the best-fitting size. However, we understand that our product did not meet your expectations, and we sincerely apologize for that. We always strive to provide the best quality products and services to our customers, and we are disappointed to hear that we fell short in your case. We take all customer feedback seriously and would appreciate your sharing, because this will help us improve our products and services in the future and ensure that we meet the expectations of all our customers. Once again, we apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.