GateReviews of getgate.com

I have had no luck getting my system to operate properly. I replaced my working keypad which unlocked with the code. I have had to use my key or keep my door unlocked for kid's to gain access to my home. So far I'm pretty disappointed and was super excited before receiving. Apparently my wifi signal is not the greatest so I'm not able to see any video's at all. Was hoping for something different I guess. Lesson learned.

Your lock has many great features However most of them do not work The battery for one only last a few hours then needs days to charge How do I send it back & get a refund ?

Doesn’t work good at all

Unreliable! Every few weeks has a new problem. It either stops working which causes everybody to be stuck outside until somebody with a physical key can come to open the door and reset the whole thing or a newly discovered issue which shows the battery to have 75% battery one minute, and next minute the whole thing sutra off because the battery is totally drained. The support is useless. All the do is try to tell you to reset the device which is ridiculas since anybody who gets this lock is getting it to use it remotely to allow people in or out or allow users to use their unique access code to get in to the house but when you have to be there physically to unlock the door with your key and reset the lock, you can never trust this lock to work properly when you are away!

After spending this much on this we should not have to then turn around and buy monthly just to be able to see videos. Would not have bought this if I knew that!!!!

Since the update the gate doesn’t work. I’m looking into getting a different system that is reliable.

The software needs a lot of improvement it crashes very frequently, also no live video they need you to pay subscription fee just to see who is at the door using your own wifi connection, Ring is a way much better option.

The battery life is terrible. You cannot lock and unlock the door whenever you want. The video services were originally advertised for free now cost money. Voice services are buggy at best. For the price of this there are way better options.