FurLife™Reviews of getfurlife.com

We have 6 dogs and these smells so amazing… we had an issue with a pod and it was fixed same day. I will most definitely be ordering again

I had one of the three pendants that was delivered which was broken on one of the strap connectors. Julia from the fur life team was very helpful in making sure this was remediated.

I would have given them a -star if I could. They completely lie about their product. I purchased 2 collars for my small dogs. Not even 6 weeks later, my dogs had a terrible flea infestation. I contacted the company and they basically said “too bad”. This company states that these collars last for 12 months yet they didn’t even last for 2 months….this is false advertising. They certainly don’t back up their product. 6 weeks and I’m out $79 and my dogs are suffering because they are selling a product that clearly isn’t what they say it is. Don’t buy it!!! I want to add this info to my review. My dogs had gone to the groomer about 3 weeks after I received the product. My groomer said they both had a tick on their face but no fleas. 2 weeks later they both had fleas. So the way I look at this the collars maybe lasted for 5 weeks at the most. These are small dogs….12 pounds…. And the collars lasted just 5 weeks at the most.

I had an issue with the FurLife pendant where the insert came out and was damaged and could not be used again. I took a chance and reached out to customer services hoping to get a replacement. Julia from Furlife was amazing. After a few email exchanges I was pleasantly surprised that Julia had arranged for a replacement pendant. Now THAT is great customer service and what a way to stand by your product. Thank you, Julia!

This was my second order, unfortunately the pendant had a leak. I wrote to customer service. Julia got right back to me, I sent a picture of the defect and my new pendant is already on the way. I am thrilled, this is tick season where we are and the pendants work like a charm on my pup.

Furlife is great . I ordered 3 -12 month flea and tick collar pads one was not delivered and they replaced it at no charge. My other 2 dogs are great with them G

We have purchased several of the flea and tick collars for our dogs and cat. We have had zero problems with fleas and ticks since our animals have been wearing them. I have had to deal with customer service 2 times on my orders(my mistakes) and have had nothing but the best experience! JeAnne answered my email promptly and had my order fixed within minutes. Will be buying more collars from this company in the future!

I absolutely love their flea and tick products for my dog. I am relieved to have finally found a safe product for my dog. Their customer service is fantastic. I had a small issue and Roy and Julia in customer service responded right away with a more than acceptable resolution. This is a great company and I am a happy customer.