FurLife™Reviews of getfurlife.com

WOW! I can not believe the amazing customer service I received today from JeAnne and Patrick at FurLife. I ordered 2 of the Pendents back in April for my 2 Cavapoos. After I got bit by a tick last year and have now been diagnosed with Lyme, I am saw an ad for FurLife, did some research and ordered (I couldn't be happier with the product). My pups wrestle like they trying out for WWE and somehow one end on one of the pendents broke. I tried gluing it and taping it but nothing worked. I figured it was a long shot, but I emailed the support email asking if they sold replacement pendents. I didn't really expect much. BUT WOW! I sent my email at 4:51am (I get up early) and hoped within a couple days I would get a response. Not only did I get a response, I got it at 5:32 am....the same morning. Who is checking their business emails at 5:30am??? The email also said that they were sorry it happened and would send me a replacement..wait.....what? You're just going to send a replacement? I responded to the eamil at 6am and by 6:32 am they had processed my replacement. Honestly, I am in shock. I can not believe how amazing my experience has been with not only the product but with their customer service. Keep up the great work and thank you for being so awesome! I will be a FurLife customer for Life! - Kelley Ozog

Julia is the one who has been taking care of me, ive had the worst luck with these.....if they haven't popped they have gotten lost......and no questions asked have been replaced every time!! I haven't had these pendants long enough to really judge..but i haven't seen a flea or tick yet.so far i love that about them !

I ordered one of these last year for my dog and had great results. This year I ordered 2 and did not get the colors that I ordered but I still love them so I decided to order collars for my cats. When I received the package it was damaged and there were no collars in the package. I emailed FurLife immediately and JeAnne and Julia responded right away and said they would send me replacements. I appreciate their attention to my issue. I only wish I would have gotten the color I ordered for my dogs!

Roy & Julia have responded to all my inquiries within minutes, not hours or days. I've only had the pendants on my 4 dogs for only one day, and I've not seen them scratching at all when they come in from their romps in the woods. If this product truly works as advertised, it will save me several hundred dollars a year not having to purchase Bravecto or Simparica ever again, but more important, I'm not putting insect repellent into my dogs blood stream. I've seen negative results with the Simparica product actually changing my dog's personality & behavior. The Bravecto costs $75 a pop every 3 months. Now, this FurLife pendant is only $35, and is advertised to last 12 months. If it proves itself out, I'll save $1100 this first year. For Heartworm prevention, I use Ivermectin dosage of 1 CC per 120 lbs of dog's weight. I've been using the Ivermectin once a month for several years now with good results, no heartworms. I'm anxious to see if the pendant truly last 12 months, otherwise I'm very happy to see Big Pharma out of the picture, and overjoyed at the cost savings.

Mat took care of my request. Thanks alot

Customer service was great thanks to JeAnne and Julia, they got me a replacement right away.

Furlife sent me an email to see how I liked the product, I explained to them that the “medication “ fell out of the pendent within the first day or two, so I could not give an honest review. JeAnne and Julia offered to send me a replacement product. More often than not companies will tell you “oh we are sorry for that, we hope you try our product again!” This team was very concerned with my happiness as a customer. I would absolutely recommend this company to my friends and family. Customer service is fantastic! Thank you!!

JeAnne was very helpful with processing my refund! I placed an order, then needed to cancel prior to shipment. She was helpful and processed my refund request in a timely manner!